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睡不着的人更容易以牙还牙——失眠,辱虐管理与反生产行为

People Who Can’t Sleep Are More Likely to Retaliate – Insomnia, Perceived Abusive Supervision and Counterproductive Work Behavior

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【作者】 史博文李永娟卞冉

【Author】 Bowen Shi;Yongjuan Li;Ran Bian;Institute of psychology,Chinese academy of sciences;Department of psychology,Beijing Normal University;

【机构】 中国科学院心理研究所北京师范大学心理学部

【摘要】 随着生产力的飞跃和经济全球化,如何降低组织成本,加强员工主动性成为研究热点。反生产行为是对组织和成员的利益造成负面影响的故意的员工行为,可能会给组织带来经济及声誉的损害。以往研究对于反生产行为的前因及结果变量进行探讨,但是少有关注个体本身健康状态对于反生产行为的影响。本研究致力于探讨睡眠如何影响反生产行为,其影响过程的机制以及团队在其中所起的作用。通过社会信息加工理论与自我调节资源模型,我们构建了一个有调节的中介模型,检验睡眠是否通过员工知觉到的辱虐管理影响反生产行为,同时探讨团队攻击氛围作为边界调节影响其中关系。研究对建筑公司的53个团队中的357名员工进行问卷调差研究,采用SPSS20.0和mplus7.0软件,运用相关分析、验证性因素分析和多层结构方程模型对所获数据进行了分析。结果表明:(1)失眠与反生产行为存在正向关系;(2)失眠通过知觉到的辱虐管理的中介作用对反生产行为产生正向影响;(3)失眠造成的影响受到团队攻击氛围的调节,低团队攻击氛围可以缓冲失眠带来的负面后果,高团队攻击氛围则不能。本研究对于揭示员工个体失眠如何影响反生产行为这一过程做出了一定贡献,提出了感知到的辱虐管理这一中介变量,同时发现团队攻击氛围作为边界条件是如何影响这一过程。最后,本研究的结果对于企业管理与实践也具有一定的启示。

【Abstract】 With the leap of productivity and economic globalization, how to reduce organizational costs and strengthen employee’s proactivity has become a research hotspot. Counterproductive work behavior is a kind of intentional employee behavior that negatively affects the interests of the organization and members, and may cause economic and reputation damage to the organization. Previous studies have explored the antecedents and outcome variables of counterproductive work behavior, but little attention has been paid to the effects of individual health on counterproductive work behavior. This study is devoted to exploring how sleep affects counterproductive work behavior, its mechanism and the role that team plays in it. Through the social information processing theory and the self-regulation resource model, we construct a moderated mediation model to test whether sleep affects counterproductive work behavior through employee-perceived abusive supervision, and explores the team aggressive culture as a boundary condition affecting the relationship. The study conducted a questionnaire study on 357 employees in 53 teams in a construction company, and the data is analyzed by SPSS20.0 and mplus7.0 software. We use correlation analysis, confirmatory factor analysis and multi-layer structural equation model to analyze the data obtained. The results showed that:(1) there was a positive relationship between insomnia and counterproductive work behavior;(2) insomnia had a positive influence on counterproductive work behavior through the mediating effect of perceived abusive management;(3) the impact of insomnia was moderated by the team aggressive culture. Low team aggressive culture can buffer the negative consequences of insomnia, but high team attack atmosphere can’t. This study contributes to revealing how individual insomnia affects anti-production behavior, and proposes a mediation variable as perceived abusive supervision. It also finds out how team aggressive culture affects the process as a boundary condition. Finally, the results of this study have some implications for business management and practice.

  • 【会议录名称】 第二十二届全国心理学学术会议摘要集
  • 【会议名称】第二十二届全国心理学学术会议
  • 【会议时间】2019-10-19
  • 【会议地点】中国浙江杭州
  • 【分类号】B848.4;F272.92
  • 【主办单位】中国心理学会
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