【作者】 杨璐；

【导师】 马跃如；

【作者基本信息】 中南大学 ， 工商管理（MBA）（专业学位）， 2024， 硕士

【摘要】 本文将Q企业组织经验萃取工作作为研究对象。Q企业为一家位于湖南的民营锂电企业,近年来所处行业飞速发展,公司的知识积累并未能同步跟进行业发展的步伐,主要表现为:技术更新迭代速度快、行业内人才流动频繁导致关键隐性经验流失严重等问题,这使得公司在管理根基和竞争力方面显得相对薄弱,进而容易被竞争对手迎头赶上。因此,将优秀员工的实践经验进行提炼、梳理和整合,形成可复制、可传承的知识体系,进而建立起企业可动态更新的经验教训库,对于提升企业整体运营效率和创新能力非常重要,这也是本文主要研究的问题。文章引用了学术界关于组织经验萃取、组织学习理论、知识转化理论的定义,讨论并验证了Q企业实施组织经验萃取的必要性和可行性,通过文献分析、问卷调研、深度访谈、数据分析等方法对Q企业组织经验萃取工作进行了全面的剖析,发现及总结了其需要改进的方面,并提出了组织经验萃取工作的运行规划,及保障组织经验萃取机制有效运行的系列措施,最终成功推进此项工作并实现组织经验萃取工作目标。通过本文的研究与分析,理论层面的组织学习与实际工作场景可以紧密结合,通过提炼和标准化企业内部的最佳实践和成功案例,可促进组织学习从抽象概念到具体操作工具的转化,为组织学习理论提供了实证支持和动态发展的可能性。同时,组织经验萃取关注如何有效将个人或小团队的隐性知识转化为可分享、可传播的显性知识,从而丰富了关于知识转化过程中的策略、技术和方法。组织经验萃取的应用研究不仅丰富了组织学习理论的实际应用场景,还促进了组织知识管理领域的技术创新和方法论发展,为学术界提供了深入研究组织智慧积累和传承的有效途径。图17幅,表33个,参考文献84篇更多还原

【Abstract】 This thesis takes the organization experience extraction work of Q New Energy Company,a private enterprise,as the research object.Q New energy company is in the new energy industry,the rapid development of the industry in recent years,the knowledge accumulation at the management level of the company has failed to follow the pace of the development of the industry,mainly as follows:The fast iteration speed of technology update and the serious loss of key hidden experience caused by the frequent flow of talents in the industry make the company relatively weak in terms of management foundation and competitiveness,and thus easy to be caught up by competitors.Therefore,to refine,sort out and integrate the practical experience of outstanding employees on the post,form a knowledge system that can be copied and inherited,transform tacit knowledge into explicit knowledge,and establish a perfect enterprise knowledge base is crucial for improving the overall operation efficiency and innovation ability of enterprises,which is also the main research issue of this thesis.This thesis quotes the classification,definition and transformation of tacit knowledge in academic circles,discusses the necessity and feasibility of implementing organizational experience extraction in Q New Energy Company,and makes a comprehensive analysis of organizational experience extraction in Q New Energy Company through literature review,questionnaire survey,in-depth interview,data analysis and other methods,and finds and summarizes the areas in need of improvement.And put forward the operation plan of the organization experience extraction work and a series of measures to ensure the effective operation of the organization experience extraction mechanism,hoping to bring reference to the majority of manufacturing enterprises.Through the research and analysis of this thesis,organizational learning at the theoretical level can be closely combined with practical work scenarios.By refining and standardizing the best practices and successful cases within enterprises,organizational learning can be promoted from abstract concepts to concrete operational tools,providing empirical support and soil for dynamic development of organizational learning theories.At the same time,experience extraction focuses on how to effectively transform the tacit knowledge of individuals or small teams into the explicit knowledge that can be shared and disseminated,it enriches the strategies,techniques and methods in the process of knowledge transformation.The applied research of organizational experience extraction not only enriches the practical application scenarios of organizational learning theory,but also promotes the technological innovation and methodology development in the field of organizational knowledge management,and provides an effective way for the academic circle to deeply study the accumulation,inheritance and efficiency improvement of organizational wisdom.更多还原