【作者】 赵杰；

【导师】 罗海燕；

【作者基本信息】 兰州交通大学 ， 人力资源（专业学位）， 2021， 硕士

【摘要】 随着中国经济的快速发展,中国制造业也紧跟经济发展的步伐,呈现出积极向上的发展趋势。然而在制造业的发展过程中,基层员工绩效管理的重要性越来越明显。近年来国家正在进行调结构去产能的方略,作为劳动密集型的企业,基层员工的绩效管理不得不向更高水平发展。虽然国内外专家学者已经对企业的绩效管理给出了很多理论和方法,但是针对某一类产业绩效管理所展开的详细研究并不特别多,这其中也包括制造业。尽管如此,我们国家制造企业的绩效指标已经从原来的经济指标转变为更全面的综合指标。在我们国家有专家从以人为本、科技创新、环境友好、面向未来四个维度提出了“新型制造业的概念”,并由此概念设置了以经济、科技、环境为主的指标集,从而形成了独特的评价指标体系,还有专家提出了绿色制造概念并开发了一种“绿色制造评价系统”等等。这些都是在为制造业的绩效管理体系做研究。E公司是一家典型的劳动密集型企业,且具有离散制造企业的部分特点。它的产品主要是面向铁路市场,受国内铁路发展的影响明显。现在铁路产品市场逐步放开,企业进入门槛低,产品质量要求高,面对如此激烈的竞争压力,E公司基层员工的工作效率、工作热情、工作质量、工作紧迫感却并没有得到相应改观。通过查阅资料,学习国内外有关绩效管理的理论。根据研究目的,针对E公司基层员工对绩效管理的满意度实施调查,收集资料和数据。主要以问卷调查和访谈相结合的方式进行,并对部分基层员工产品积分与绩效工资之间的关系进行相关性分析。将激励理论和数据分析合理结合起来,找出基层员工绩效不佳的原因,并梳理其中的逻辑关系。学习和运用目标管理法、关键绩效指标这两个理论,提出具有可操作性的对策,以缓解和解决基层员工绩效不佳的问题;为E公司基层员工绩效优化提供参考依据,并帮助E公司改善基层员工绩效管理现状。更多还原

【Abstract】 With the rapid development of China’s economy,China’s manufacturing industry is also closely following the pace of economic development,showing a positive development trend.However,in the development process of the manufacturing industry,the importance of performance management for grassroots employees has become more and more obvious.In recent years,the country has been implementing a strategy of structural adjustment and capacity reduction.As a labor-intensive enterprise,the performance management of grassroots employees has to develop to a higher level.Although experts and scholars at home and abroad have given many theories and methods on performance management of enterprises,there are not many detailed studies on performance management of a certain type of industry,including manufacturing.Nevertheless,the performance indicators of our country’s manufacturing enterprises have changed from the original economic indicators to more comprehensive indicators.In our country,experts have put forward the "concept of new manufacturing industry" from the four dimensions of people-oriented,technological innovation,environmental friendliness,and facing the future,and from this concept set up a set of indicators based on economy,technology and environment,thus forming a unique evaluation index system,and experts put forward the concept of green manufacturing and developed a "green manufacturing evaluation system" and so on.These are all researches for the performance evaluation system of the manufacturing industry.E Company is a typical labor-intensive enterprise with some characteristics of a discrete manufacturing enterprise.Its products are geared towards the railway market and are obviously affected by the development of domestic railways.Now that the railway product market is gradually liberalized,enterprises have low entry barriers and high product quality requirements.In the face of such fierce competition pressure,the work efficiency,work enthusiasm,work quality,and work urgency of E company’s grassroots employees have not been effectively improved.Learn about performance management theories at home and abroad by looking up information.According to the research purpose,conduct a survey on the satisfaction of the basic employees of E company to performance management,and collect information and data.It is mainly conducted by a combination of questionnaire surveys and interviews,and the correlation analysis of the relationship between product points and performance wages of some grassroots employees is carried out.Combine motivation theory and data analysis reasonably to find out the reasons for the poor performance of grassroots employees and sort out the logical relationships among them.Learn and apply the two theories of management by objective and key performance indicators and put forward feasible countermeasures to alleviate and solve the problem of poor performance of grassroots employees;provide a reference for the performance optimization of grassroots employees of E company and help E company improve the status quo of performance management of grassroots employees.更多还原