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基于情感化设计的儿童牙科综合治疗台研究

Research on the Children’s Dental Comprehensive Treatment Table Based on Emotional Design

【作者】 张清;

【导师】 翟建华; 毛羽波;

【作者基本信息】 辽宁工程技术大学 , 机械工程, 2021, 硕士

【摘要】 随着社会发展人们的生活水平日益提高,人们对口腔健康日益重视,人们对产品的需求也不断升级,不再仅仅满足于基本功能层面。我国儿童口腔患病率高,但儿童牙科治疗产品的行业现状与设计现状无法跟上人们的需求。在牙科治疗过程和牙科综合治疗台的设计过程中,儿童的需求没有得到重视。由于儿童的特殊心理特征,他们理解和接受事物的能力有限,不良的治疗经验更容易导致牙科畏惧症的发生。对牙科综合治疗台设计时,为了帮助解决人们不断升级的情感体验需求,应在保证医疗器械功能的前提下,更加关注儿童患者的情感需求,运用情感化设计理念指导设计。儿童牙科治疗产品应该“以儿童为本”,通过情感化设计改善儿童患者的就医体验,能有效增加产品的亲和力和市场竞争力。本文从儿童牙科治疗现状着手考察,对比分析国内外牙科产品现状,细化痛点,发掘出儿童牙科治疗过程存在的问题;对情感化设计理论和人机工程学理论进行研究,结合情感化设计理论基础,归纳出情感化设计原则,并针对本课题研究对象-儿童牙科综合治疗台,进行设计方法构建;然后梳理分析儿童的心理特征与生理特征,对目标用户进行实地调查及问卷调查研究,总结出了目标用户需求;最后以情感化设计方法为理论指导,分别从机械结构、人机交互、造型、色彩及材质方面对儿童牙科综合治疗台进行设计改良,以满足儿童的情感需求。其中机械结构部分以人机工程学原理为指导进行尺寸设计,再通过运动学仿真分析进行优化再设计;服务设计部分对利益相关者展开分析,实地考察体验儿童牙科治疗流程,从优规划构建用户治疗旅程图;牙科综合治疗台的造型、色彩及材质部分,根据调研结果和语意差分法定量分析结果进行草图设计和建模设计,依据人机工程学原理和情感化设计理论对人机交互界面进行优化设计,提高人机互动过程对儿童群体的特殊关照性,并通过人机工程学软件分析验证人机界面符合产品使用规律。如今情感化设计理论在儿童牙科综合治疗台中的设计应用日趋重要。我国在此方面对于情感和医疗产品的结合还具有较大提升空间,仍需加强实际应用。在理论研究和设计生产中都需要学者和设计师的协作与努力,从而生产设计出更为符合儿童或者情感需求,提升使用体验的儿童牙科综合治疗台。该论文有图76幅,表12个,参考文献77篇。

【Abstract】 With the development of society,people’s living standards are improving day by day,people are paying more and more attention to oral health,and people’s demand for products is constantly escalating,and they are no longer just satisfied with basic functions.The prevalence of children’s oral cavity in my country is high,but the current status of the industry and design of children’s dental treatment products cannot keep up with people’s needs.In the dental treatment process and the design process of the dental comprehensive treatment table,the needs of children are not paid attention to.Due to children’s special psychological characteristics,their ability to understand and accept things is limited,and poor treatment experience is more likely to lead to the occurrence of dental fear.When designing a dental comprehensive treatment table,in order to help solve people’s escalating emotional experience needs,it is necessary to pay more attention to the emotional needs of children and patients under the premise of ensuring the functions of medical devices,and use emotional design concepts to guide the design.Children’s dental treatment products should be "child-oriented",through emotional design to improve the medical experience of children patients,which can effectively increase the affinity and market competitiveness of the product.This article started from the investigation of the current situation of children’s dental treatment,compareed and analyzes the current situation of domestic and foreign dental products,refined the pain points,and discovered the problems in the process of children’s dental treatment.Through the research of emotional design theory and ergonomics theory,combined the theoretical basis of emotional design,summarized the principles of emotional design,and constructed the design method for the research object of this topic-the comprehensive treatment table of children’s dentistry.Then combed and analyzed the psychological and physiological characteristics of children,conducted field surveys and questionnaire surveys of target users,and summarized the needs of target users.Finally,with the emotional design method as the theoretical guide,the children’s dental comprehensive treatment table was designed and improved from the aspects of mechanical structure,human-computer interaction,shape,color and material to meet the emotional needs of children.The size of the mechanical structure was designed under the guidance of ergonomic principles,and then optimized and redesigned through kinematics simulation analysis.The service design part analyzed stakeholders,conducted field visits to experience the children’s dental treatment process,and constructed a user’s treatment journey map based on optimal planning.In the service design part,through the analysis of multi-stakeholders and field visits to experience the process of children’s dental treatment,the user’s treatment journey map can be constructed with optimal planning.The shape,color and material of the dental comprehensive treatment table were sketched and modeled based on the survey results and the quantitative analysis results of the semantic difference method.To improve the special care for children in the human-computer interaction process,the human-computer interaction interface was optimized based on the principles of ergonomics and emotional design theory and through the ergonomics software analysis to verify that the human-machine interface conforms to the rules of product use.Nowadays,the design and application of emotional design theory in children’s dentistry comprehensive treatment table is becoming more and more important.In this regard,my country still has a lot of room for improvement in the combination of emotion and medical products,and it is still necessary to strengthen the practical application.Both theoretical research and design and production require the collaboration and efforts of scholars and designers to produce and design children’s dental comprehensive treatment tables that are more in line with children’s or emotional needs and enhance the experience of use.The paper has 76 pictures,12 tables,and 77 references.

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