【作者】 徐晶；

【导师】 刘鲁宁；

【作者基本信息】 哈尔滨工业大学 ， 公共管理（专业学位）， 2021， 硕士

【摘要】 随着我国经济社会的飞速发展,公民参与成为了政府机关实现共治和公民自身参与社会治理意愿实现的重要途径,而公民参与也从最初的受时间和空间物理约束的线下模式逐渐向成本更低、不受时间、空间约束的线上模式转变。伴随着信息技术的不断发展与完善,更好的电子参与方式变得可能,但现实来看,由于种种因素,平房区公民电子参与社会治理模式一直没有直到很好的效果,特别是公民电子参与平台建立不够完善,为了有效推动平房区公民电子参与,实现社会治理从政府主导向公民参与自治、多元体共治转变,从公共管理角度来看,如何通过各方努力来改进完善公民电子参与社会治理平台的研究显得尤为重要而迫切。本文基于对平房区公民参与社会治理现状的分析,通过理论研究、问卷调查、借鉴先进等方式,在认真剖析公民电子参与平台中存在的问题基础上,针对公众问卷反馈情况进行深入探究,指出了平台受众较少且单一、平台用户体验感较差、与公民互动性不足等因素是造成平房区当下电子参与社会治理的平台公民参与效果不佳的主要成因,通过数据深入分析产生问题的原因,不难发现平台自身建设、宣传普及度和要素保障三大方面原因。为了充分发挥公民在社会治理中的共治作用,建立提供更成熟的公民电子参与社会治理的平台,本文通过对国内外公民参与理论的深入研究,在分析了问题及产生原因的基础上,最终提出了有针对性的整合完善公民电子参与平台、多方加大宣传和普及力度、强化全要素保障等改进建议,对实现有效地公民电子参与,切实提高政府执政能力、强化社会治理提供了有力支撑,具有深远意义。更多还原

【Abstract】 With the rapid development of China’s economy and society,citizen participation has become an important way for government agencies to realize co governance and citizens’ willingness to participate in social governance,and citizen participation has gradually changed from the initial offline mode constrained by time and space to the online mode with lower cost and free from time and space constraints.With the continuous development and improvement of information technology,a better way of e-participation has become possible.However,in reality,due to various factors,the model of e-participation in social governance in bungalow district has not achieved good results,especially the establishment of e-participation platform is not perfect.In order to effectively promote e-participation of citizens in bungalow district and realize social governance from the government oriented From the perspective of public management,it is particularly important and urgent to study how to improve the platform of citizens’ electronic participation in social governance through the efforts of all parties.Based on the analysis of the current situation of citizens’ participation in social governance in bungalow District,through theoretical research,questionnaire survey,learning from advanced methods,and on the basis of carefully analyzing the problems existing in citizens’ e-participation platform,this paper makes an in-depth study of the public questionnaire feedback,and points out that the platform audience is less and single,the platform user experience is poor,and the interaction with citizens is insufficient Through in-depth analysis of the data,it is not difficult to find three major reasons for the poor effect of citizen participation in the platform of e-participation in social governance in bungalow District: the platform’s own construction,publicity popularity and element guarantee.In order to give full play to the co governance role of citizens in social governance and establish a more mature platform for citizens’ e-participation in social governance,based on the in-depth study of the theory of citizen participation at home and abroad,and on the basis of analyzing the problems and causes,this paper finally puts forward the corresponding integration and improvement of the platform for citizens’ e-participation,multi-party efforts to increase publicity and popularization,and strengthening the whole social governance The improvement suggestions,such as factor guarantee,provide a strong support for the realization of effective citizen e-participation,the improvement of the government’s ruling ability,and the strengthening of social governance,which are of far-reaching significance.更多还原