【作者】 刘洋；

【导师】 田鹏；

【作者基本信息】 华中师范大学 ， 公共管理（专业学位）， 2021， 硕士

【摘要】 目前随着我国社会的迅猛发展,经济体制、社会结构、思想观念都在发生变化,在这错中复杂的背景下,切实地维护人民群众的利益,建设充满活力而稳定的社会已经成为了各级党委的热切期盼。而公务员作为治国理政的主体,作为公共权力的行使者、承担者,其整体素质的高低影响着公共管理服务的效用是否得到真正的发挥。且乡镇公务员是直接为基层人民群众服务的,他们直接面向广大群众,连接起了国家机关和社会群众之间的联系。随着社会的发展,公共群众也对其提出了更多的期盼,近些年来由于各种因素的影响,农村基层公务员的职业倦怠问题愈发严重,引起了各界的关注。本文通过采用问卷调查、文献综述、个案访谈的方法,对基层公务员的职业倦怠现象进行了调研。通过研究发现乡镇公务员这一群体职业倦怠感的产生与工作压力、组织氛围、制度环境、职业心理素质存在密不可分的关系。如此,本文在梳理基层公务人员职业倦怠原因的基准之上,从各方面提出对策建议,旨在为降低公务员的职业倦怠感服务,以提高其工作积极性、主动性,增强其素质和能力,进而真正达成为人民服务,推动社会各项事业的顺利发展。更多还原

【Abstract】 At present,with the rapid development of China’s society,the economic system,social structure,ideas are changing.In this complex background,it has become the party committees at all levels to earnestly safeguard the interests of the people and build a vibrant and stable society.As the main body of governing the country and the executor and undertaker of public power,the overall quality of civil servants affects whether the effectiveness of public management services is really brought into play.And township civil servants are directly for the grassroots people,they directly face the masses,connecting the state organs and the masses.With the development of society,the public also put forward more expectations for it.In recent years,due to the influence of various factors,the problem of rural grass-roots civil servants’ job burnout is becoming more and more serious,which has aroused the attention of all walks of life.This paper uses the methods of questionnaire survey,literature review and case interview to investigate the job burnout of grass-roots civil servants.Through the research,it is found that the generation of rural civil servants’ job burnout is closely related to work pressure,organizational atmosphere,institutional environment and professional psychological quality.In this way,on the basis of sorting out the causes of grass-roots civil servants’ job burnout,this paper puts forward countermeasures and suggestions from various aspects,aiming at reducing the job burnout of civil servants,so as to improve their work enthusiasm and initiative,and enhance their quality and ability,so as to truly serve the people and promote the smooth development of various social undertakings.更多还原