【作者】 王文华；

【导师】 石勇；

【作者基本信息】 郑州大学 ， 旅游管理， 2021， 硕士

【摘要】 安全是旅游业发展的生命线。在全球气候变暖、海平面上升的背景下,日益频发且危害愈加严重的灾害事件给旅游业健康发展带来了巨大的挑战,如何降低风险、减少损失、提高应急管理能力已成为旅游研究关注的重点领域。通过对国内、外旅游风险与应急管理最新研究进展的系统分析和全面总结,综合运用旅游学、管理学、灾害学和地理学等多学科理论,选取经济与人口高度集中、旅游吸引物资源丰富、洪涝灾害频发的上海市中心城区为实证研究区,针对旅游吸引物这一典型承灾体运用情景模拟构建不同洪涝灾害重现期、不同应急车辆通行速度、不同应急服务响应时间等复合情景,利用地理信息系统(Arc GIS)的网络分析法探究了洪涝灾害情景下旅游吸引物的应急可达性。分析结果显示,随着洪涝重现期增长,旅游吸引物的洪涝灾害应急可达性越来越差,尤其是黄浦区、浦东新区和宝山区;人文观光型旅游吸引物中部分博物馆的应急可达性最差,娱乐休闲型旅游吸引物中部分公园的应急可达性最差。有关部门和企业需要提高洪涝风险防范意识、加强应急管理工作。最后,结合相关文献和旅游吸引物应急可达性分析结果,本着风险预防、减少损失的原则,从政府和旅游管理方层面、从行政区划和旅游吸引物两个角度,提出洪涝灾害影响下旅游应急管理的对策建议:一是相关政府部门应完善防洪除涝体系、优化应急站点布局,为旅游业乃至整个社会提供健康发展的环境和条件;二是旅游管理方应根据应急可达性评估的薄弱环节,提高自身防洪排涝能力、制定现场应急处置方案、提高灾害应急保障能力、高度重视预警提示信息及深入开展应急宣传培训,提高旅游业自身的风险意识和应急管理能力。研究在旅游应急可达性方面丰富了旅游应急管理研究的理论体系,构建了旅游应急可达性评估的情景分析范式,可以为旅游相关部门开展应急管理工作提供理论支持及技术指导,为有效保证旅游业的长期稳定发展提供决策依据。更多还原

【Abstract】 Safety is the lifeblood of tourism development.In the context of global warming and rising sea levels,increasingly frequent and serious disaster events have brought huge challenges to the healthy development of the tourism industry.How to reduce risks,reduce losses,and improve emergency management capabilities has become the focus of tourism research.Through the systematic analysis and summary of the latest research progress of domestic and foreign tourism risk and emergency management,comprehensively using multidisciplinary theories such as tourism,management and geography,the central city of Shanghai with a high degree of economic and population concentration,rich tourism resources is selected as the empirical research area.Aiming at the typical disasterbearing body—Shanghai’s tourist attraction,the scene simulation method is used to construct complex disaster scenarios such as the return period of different flood disasters,the speed of emergency vehicles,and the response time of emergency services.The Arc GIS network analysis method is used to explore the emergency accessibility of tourist attractions under flood disaster scenarios.The analysis results show that as the flood return period increases,the emergency accessibility of tourist attractions under flood disaster scenarios is getting worse and worse,especially in Huangpu District,Pudong New Area and Baoshan District;The accessibility of emergency services to some museums under disaster scenario is the worst among cultural tourism attractions,and the accessibility of emergency services to some parks under disaster scenario is the worst among recreational tourism attractions.It explains that relevant departments and enterprises need to improve their awareness of flood risk prevention and strengthen emergency management.Finally,this research combines relevant literature and the results of emergency accessibility analysis of tourist attractions under flood disaster scenarios,and adheres to the principles of risk prevention and loss reduction.Standing at the level of government and tourism management,from the perspectives of administrative divisions and tourism attractions,this research propose countermeasures and suggestions for tourism emergency management under the influence of flood disasters.First,the relevant government departments should improve the flood control system and optimize the layout of emergency stations to provide the environment and conditions for the healthy development of the tourism industry and the entire society;Second,the tourism management party should improve its own flood prevention and drainage capabilities,formulate on-site emergency response plans,improve disaster emergency protection capabilities,attach great importance to early warning and prompt information,and conduct in-depth emergency publicity training to improve the tourism industry’s own risk awareness and emergency management capabilities.The research has enriched the theoretical system of tourism emergency management research in terms of tourism emergency accessibility,and constructed a scenario analysis paradigm for tourism emergency accessibility.This research can provide theoretical support and technical guidance for tourism related departments to carry out emergency management work,and provide decision support for effectively ensuring the long-term stable development of the tourism industry.更多还原