【作者】 李彤；

【导师】 赵奕；

【作者基本信息】 沈阳大学 ， 工商管理（专业学位）， 2020， 硕士

【摘要】 随着改革开放政策的进一步推进,我国与世界各国的经济往来更加密切,烟草行业作为一种特殊行业,面临着国外烟草业的强大威胁。我国烟草行业是快速发展的,目前在经济运行中呈现出稳中求进的好态势,税利总额保持较快增长。这也是由于坚持实行“以销定产,以需定销”的调控措施。烟草行业的发展目前应该转变其发展模式,注重发展内部管理,员工绩效考核的推广将是转变其发展模式的最重要举措之一。员工绩效考核的提高,同时意味着其运行效率和绩效水平的提高。员工绩效考核是企业管理的重要手段之一,也是企业绩效管理的重要环节。只有进一步改进员工绩效考核机制,才能提升企业员工的综合素质水平,实现企业发展的目标。烟草专卖局作为我国目前最具代表性的国有企业之一,本文以A市烟草专卖局为研究对象。根据烟草行业的发展背景以及面临的形势,通过对A市烟草专卖局采取走访调研及调查问卷的方式,总结目前A市烟草专卖局员工绩效考核的体系、方法和指标,对A市烟草专卖局绩效考核的现状及现存问题的原因进行深入分析,指出了考核方法不科学、考核指标不明确、成果运用不合理等问题。在此基础上提出了以KPI考核法和360考核法优化员工绩效考核,结合A市烟草专卖局目前的企业发展情况从考核流程、考核方法、考核结果的反馈及应用等多个方面进行优化。最后是A市烟草专卖局员工绩效考核方案实施的保障措施。本文基于员工绩效考核的理论构建及优化,以期对A市烟草专卖局在员工绩效考核实践方面有一定参考价值。更多还原

【Abstract】 With the further development of the policy of opening up to the outside world,the economic contact between China and other countries is closer.As a special industry,the tobacco industry is faced with a strong threat from foreign tobacco industry.China’s tobacco industry is developing rapidly.At present,it shows a steady and progressive trend in economic operation,and the total tax revenue keeps a rapid growth.This is also due to adhere to the implementation of "sales to determine production,to determine the need to sell" control measures.At present,the development of tobacco industry should change its development mode and pay attention to the development of internal management.The promotion of employee performance appraisal will be one of the most important measures to change its development mode.The improvement of employee performance appraisal means the improvement of its operating efficiency and performance level.Employee performance appraisal is one of the important means of enterprise management and also an important link of enterprise performance management.Only by further improving the mechanism of employee performance appraisal can the comprehensive quality of employees be improved and the goal of enterprise development be realized.As one of the most representative state-owned enterprises in China,the tobacco monopoly administration of A city is studied in this paper.According to the background and the development of the tobacco industry is facing the situation,by means of A municipal tobacco monopoly bureau visited survey and questionnaire,summarizes the current A municipal tobacco monopoly bureau staff performance appraisal system,method and index,tobacco monopoly bureau for A city present situation and existing problems of performance evaluation,analyzing the reasons of pointed out that the evaluation method is not science,evaluation indicators are not clear,and such problems as unreasonable results application.On this basis,KPI assessment method and 360 assessment method are proposed to optimize employee performance assessment.In combination with the current enterprise development situation of the tobacco monopoly administration of A city,the assessment process,assessment method,assessment result feedback and application are optimized.Finally,the guarantee measures for the implementation of the employee performance appraisal program of the tobacco monopoly administration in A city.Based on the theoretical construction and optimization of employee performance appraisal,this paper hopes to provide some reference value for the practice of employee performance appraisal of the tobacco monopoly administration of A city.更多还原