【作者】 代丽；

【导师】 郑祥江；

【作者基本信息】 西南科技大学 ， 工商管理， 2020， 硕士

【摘要】 培训被广泛的认为对员工的工作态度和行为有重要影响,是人力资源管理领域的一个重要课题,一直受到学者们和企业的关注。经过培训的员工,更乐于去完成个人工作,能更好地掌握与岗位职相匹配的知识和技能,具有更高的工作积极性和主观能动性。现有文献表明,培训对员工个人的工作行为和结果具有重要的理论意义和潜在重要影响。但现有的与员工培训相关的研究主要集中在对培训理论及培训体系评估的定性分析上,实证研究中对员工培训实践过程中客观数据的分析较多,研究对象缺乏针对性,对于员工感知的培训及其结果变量的中间机制研究较少。因此,运用实证分析考察制造型企业新生代农民工培训对工作绩效的影响对于扩展和深化培训的研究理论与内容具有重要的理论意义和现实意义。具体地,研究深化了培训对工作绩效的影响及中介机制,研究对象具有针对性。其次拓宽了培训领域的分析视角,为其他研究者提学术研究依据。研究基于社会交换理论、双因素理论和期望理论,以制造型企业新生代农民工为研究对象,选择工作绩效为结果变量,工作满意度为中介变量,构建培训对工作绩效的影响模型。本研究首先对现有文献进行回顾和综述,形成理论模型;然后进行研究设计和数据收集,通过问卷调查最终回收399份有效数据;运用SPSS20.0和AMOS20.0软件,采用描述性统计、探索性因子分析、验证性因子分析、相关分析和多项式回归分析等分析方法对问卷收集调查的数据进行分析和假设验证;最后,对本研究的结果进行讨论和总结,提出管理学建议。研究结果表明,制造型企业新生代农民工培训对工作满意度和工作绩效均存在显著正向影响,工作满意度对工作绩效也存在显著正向影响,并且工作满意度在培训与工作绩效之间起到部分中介作用。研究结论为以新生代农民工为主体的制造型企业等劳动密集型企业提供了一些实践启示。第一,关注员工对于培训的心理感知。在实践中,除了物质方面的投入,组织也要注重员工的培训意愿,提供公平的培训机会,完善培训制度和体系;提升员工培训获得感,要为员工提供具有实际效用的培训,为员工的培训提供时间、经费等各方面的支持,以此提升员工的工作满意度和工作绩效。第二,管理者可考虑提高员工的工作满意度从而进一步提升员工的工作绩效。更多还原

【Abstract】 Training is widely considered to have an important impact on employees’ work attitudes and behaviors.It is an important topic in the field of human resource management and has always been the focus of scholars and companies.Trained employees are more willing to complete their personal work,can better master the knowledge and skills matching the job title,and have a higher work enthusiasm and subjective initiative.Existing literature shows that training has important theoretical significance and potential important impact on employees’ individual work behavior and results.However,the existing research related to employee training mainly focuses on the qualitative analysis of training theory and training system evaluation.In empirical research,there are many analyses of objective data in the process of employee training practice.There are few studies on the intermediate mechanism of training and its outcome variables.Therefore,it is of great theoretical and practical significance to use empirical analysis to examine the impact of the training of new generation migrant workers on manufacturing performance in manufacturing enterprises on the theory and content of expanding and deepening training.Specifically,the research deepened the impact of training on job performance and the intermediary mechanism,and the research object was targeted.Secondly,it broadens the perspective of analysis in the field of training and provides academic research basis for other researchers.The research is based on social exchange theory,two-factor theory and expectation theory,taking the new generation of migrant workers in manufacturing enterprises as the research object,selecting job performance as the outcome variable and job satisfaction as the intermediary variable,and constructing a model of the impact of training on job performance.This study first reviewed and summarized the existing literature to form a theoretical model;then conducted research design and data collection,and finally recovered 399 valid data through a questionnaire survey;using SPSS20.0 and AMOS20.0 software,using descriptive statistics and exploration Sexual factor analysis,confirmatory factor analysis,correlation analysis and polynomial regression analysis and other analytical methods analyze and hypothesize the data collected by the questionnaire;finally,discuss and summarize the results of this study and put forward management recommendations.The research results show that the training of new generation migrant workers in manufacturing enterprises has a significant positive impact on job satisfaction and job performance,job satisfaction also has a significant positive impact on job performance,and job satisfaction is between training and job performance Play a partial intermediary role.Theconclusion of the study provides some practical inspiration for labor-intensive enterprises such as manufacturing enterprises that take the new generation of migrant workers as the main body.First,pay attention to employees’ psychological perception of training.In practice,in addition to material input,the organization should also pay attention to the training willingness of employees,provide fair training opportunities,and improve training systems and systems;to enhance the sense of training of employees,to provide employees with practical training,for employees ’ The training provides support in various aspects such as time and funding to improve employees’ job satisfaction and performance.Second,managers can consider improving employee job satisfaction to further improve employee performance.更多还原