【作者】 郑尧；

【导师】 张会平； 高原；

【作者基本信息】 电子科技大学 ， 公共管理硕士（专业学位）， 2018， 硕士

【摘要】 近年来,随着我国价格改革步伐大大加快,各领域市场化程度显著提高,97%的商品和服务价格已由市场决定。绝大多数竞争性商品价格的放开推升了各级政府、企业以及广大个人消费者、经营者对利用价格信息进行价格决策、实施科学管理和引导个人消费的多样化需求;同时,随着互联网+电子政务和大数据技术的快速发展,对价格主管部门利用信息技术丰富价格信息公共服务的内容、形式、渠道和功能也提出了更高的要求。本文围绕成都市价格信息公共服务体系现状及存在问题展开研究。论文第一部分重点阐述了论文研究的背景和意义,运用文献分析法对国内、外关于信息资源管理、公共信息服务、价格公共服务和价格信息公共服务体系等方面的研究文献进行了梳理、总结,并对研究的目的、内容、技术路线和方法进行了简要说明。论文第二部分结合相关理论和核心概念对价格信息公共服务体系的概念和构成进行了界定和梳理。论文的第三部分对成都市价格信息公共服务体系的现状进行调查和分析,详细阐述了成都市价格信息公共服务的历史沿革、基本概况,对成都市价格监测工作现状进行了介绍,分析了成都市价格信息公共服务体系在制度建设、组织管理、运行流程、机制建设、人员配置、资金投入和信息化建设方面的发展现状。第四部分运用对比分析法,通过对标国内先进城市的开展成效,深入分析了当前成都市价格信息公共服务存在的服务内容单一、质量难以保障、供给需求脱节、信息采集难度大成本高等四个方面的问题。论文第五部分针对上述研究提出的问题,结合价格信息公共服务体系五方面构成要素,深入剖析了造成问题的服务管理观念滞后、组织管理有待加强、标准化工作流程缺乏、投入保障不到位、供给主体单一等五方面的制约因素。论文的第六部分参考公共信息服务体系的构建理论和政府信息资源生命周期管理模型,提出了成都市价格信息公共服务体系在服务意识、目标定位、制度建设、组织管理、业务流程、岗位责任、人才培养、队伍建设、资金投入、机制建设和平台设计等方面的对策建议,并对价格信息产生、应用、反馈三个流程分别进行了设计,提出了价格信息公共服务平台的设计构想。希望通过本文的研究,对成都市价格信息公共服务工作起到一定的推动作用,促进成都市价格工作更好地融入价格改革和城市发展的进程之中。更多还原

【Abstract】 In recent years,with the rapid pace of price reform in China,the marketization degree of various fields has been significantly improved,and 97 percent of the price of goods and services has been decided by the market.The liberalization of most competitive commodity prices has boosted the diversified demands of governments at all levels,enterprises,individual consumers and business operators to make price decisions by using price information,implement scientific management and guide personal consumption.At the same time,with the rapid development of Internet +e-government and big data technology,higher requirements have been put forward on the content,form,channel and function of public service of price information that price authorities use information technology to enrich.This thesis focuses on the current situation and existing problems of the public service system of price information in Chengdu.The first part of the thesis focuses on the background and significance of the research.The literature analysis method is used to sort out and summarize the domestic and foreign research literatures on information resource management,public information service,price public service and price information public service system.The purpose,content,technical route and method of the research are briefly explained.The second part of the thesis combines relevant theories and core concepts to define and sort out the concept and composition of the price information public service system.The third part of the thesis investigates and analyzes the current situation of price information public service system in Chengdu,elaborates the historical evolution and basic overview of price information public service in Chengdu,and introduces the status of price monitoring work in Chengdu,analyzing The development status of price information public service system in system construction,organization and management,operational processes,mechanism construction,staffing,capital investment and information construction.The fourth part through to the domestic advanced cities to carry out effective statistical comparison,combined with the work to carry out the questionnaire data analysis,in-depth analysis of the current price of Chengdu information public service is the service content of a single,quality is difficult to guarantee,disconnect between demand and supply,high cost of information collection is difficult four aspects of the problem.The fifth part of the thesis focuses on the problems raised by the above research,combined with the five elements of the price information public service system,deeply analyzes the problem of service management concept lag,organizational management needs to be strengthened,standardization work flow is lacking,input guarantee is not in place,supply subject A single five-factor constraint.The sixth part of the thesis refer to the construction of public information service system theory and the model of government information resources life cycle management,put forward the price information public service system of Chengdu in the service consciousness,goal orientation,system construction,organization and management,business process,post responsibility,personnel training,team construction,funds investment,countermeasures and Suggestions in aspects of mechanism construction and platform design,and price information,application and feedback of three processes separately carried on the design,puts forward the design idea price information public service platform.It is hoped that through the study of this thesis,the price information public service in Chengdu will be promoted,and the price work in Chengdu will be better integrated into the process of price reform and urban development.更多还原