基于能力素质模型的TH石化管理人员培训体系研究

【作者】 王敏；

【导师】 王宏伟；

【作者基本信息】 天津工业大学 ， 工商管理（专业学位）， 2019， 硕士

【摘要】 随着全球经济一体化进程的加快,国内企业面临的竞争压力日益增大。在激烈的市场竞争中,人才资源才是提升企业核心竞争力的关键要素。对于企业来说,准确招聘到满足自身战略需要的人才有一定的困难,再加上企业需求也在不断动态变化,因此在实际操作中,提高员工能力和素质的最为广泛使用的方法就是员工培训。为了促进员工综合能力地提升,许多公司开始着力发展员工培训事业,然而在实践中也存在着一些问题影响了企业培训的推广和培训的有效性。本文希望通过研究,建立适合企业发展的培训体系,寻找影响企业管理人员能力素质的关键指标,进而提升企业管理人员能力和素质,促进企业战略目标的实现。本文首先通过文献分析的方法,梳理现有的关于员工培训开发的研究工具,探讨能力素质与企业培训之间的关系。结果表明,基于能力素质模型建立的培训体系可以有效地提升企业培训的效果,并且能够保证员工培训的长期性。在此基础上,本文选取TH石化为例,综合运用行为事件访谈、半结构化访谈和问卷调查等研究方法,建立了TH石化管理人员的能力素质模型,并根据该模型,建立适合TH石化管理人员的培训体系。最后,本文在TH石化培训体系建设中得到以下研究结论:首先,企业培训的实施开展需要各部门协调进行,需要相关领导的重视,还需要一定的资金、技术和师资支持;其次,企业培训是一个系统的、完备的过程,应该随着企业和员工的发展而不断动态变化:再次,与传统的企业培训相比,基于能力素质模型的企业培训具有更强的针对性,更好的培训效果;最后,基于能力素质模型构建的企业培训体系要以企业战略为导向,符合企业战略的发展要求。更多还原

【Abstract】 With the acceleration of the process of global economic integration,the domestic enterprises are facing increasing competitive pressure.In the fierce market competition,entrepreneurs gradually realize that talent resources are the key factor to enhance the core competitiveness of enterprises.For enterprises,it is difficult to recruit talents to meet their strategic needs accurately,and the needs of enterprises are constantly changing.Therefore,in practice,the most widely used method to improve the ability and quality of employees is employee training.In order to promote the comprehensive ability of employees to improve,many companies began to focus on the development of staff training,but in practice there are some problems affecting the effectiveness of the promotion and training of enterprise training.This paper hopes to develop a set of staff training system suitable for the development of enterprises,find the key indicators affecting the ability and quality of managers,and then improve the ability and quality of managers,and promote the realization of the strategic objectives of enterprises.Firstly,through the method of literature analysis,this paper combs the existing research tools on employee training and development,and explores the relationship between competency and enterprise training.The results show that the training system based on competency quality model can effectively improve the effect of enterprise training and ensure the long-term training of employees.On this basis,taking TH Petrochemical Company as an example,this paper establishes a competency model of TH company’s managers by using behavioral event interviews,semi-structured interviews and questionnaires.Based on this model,a training system suitable for TH company’s^managers is developed.Finally,this paper draws the following conclusions in the construction of TH company’s staff training system:Firstly,the implementation of enterprise training needs the coordination of various departments*the attention of relevant leaders,and the support of certain funds,technology and teachers;secondly,enterprise training is a systematic and complete process,which should follow.The development of enterprises and employees is constantly changing;thirdly,compared with traditional enterprise training,enterprise training based on competency-quality model has better training effect;finally,enterprise training system based on competency-quality model should be oriented by enterprise strategy and meet the development requirements of enterprise strategy.更多还原