【作者】 张丹；

【导师】 郁培丽；

【作者基本信息】 东北大学 ， 工商管理（专业学位）， 2016， 硕士

【摘要】 企业合同风险控制管理能力欠缺是国内企业普遍存在的问题,特别是在装备制造行业,这一弱点尤为明显。装备制造业作为传统行业,由于对影响和制约企业运营管理的合同风险普遍认识不足,缺乏系统、完整且操作性强的合同风险防控及应对机制,在运营中不能及时有效的识别、分析并防范风险,时常因此遭受不必要的损失,为管理漏洞买单。事实上,企业合同风险伴随企业经营管理活动的全过程,一个企业只要进行运营,合同风险就难以避免。合同风险管理和控制是一项长期性、复杂性的工作,企业合同风险管理工作的核心价值不是解决纠纷,而是控制和避免风险的发生。如何有效进行合同风险管理,及时发现并化解合同风险是本文选题的目的和意义所在。本文所述M公司为国内某大型国有控股上市公司,是本行业的龙头企业,在世界装备制造业具有重要影响力。本文以该公司业务开展过程中出现的纠纷为例,首先,介绍合同风险管理的内涵、特点等,并介绍合同风险管理体系的构成,阐述合同风险全生命周期管理及合同风险管理流程的几个重要阶段;其次,根据合同风险全生命周期管理脉络就M公司销售合同纠纷的案例进行描述,就合同订立、履行、售后服务及质量问题的处理、矛盾升级各环节,以及案件审理情况、对M公司造成的影响等方面进行介绍;再次,运用合同全生命周期管理理论,结合风险识别、风险评价、控制实施、控制实施测评四阶段理论对案例存在的风险管理问题进行深入剖析,挖掘问题成因;最后,总结案例的经验和教训探寻如何实现对合同风险的全生命周期管理,借助信息化管理手段推进合同风险管理的制度化、流程化、标准化,构建立体的全方位的合同风险管理体系,得出研究结论。本文以案例形式揭示合同风险管理工作中存在的各类问题,案例真实具体能够动态反映M公司管理的真实情况,对公司的合同风险防控工作具有现实指导意义,从普遍意义上讲,对于制造行业、抑或其他行业的合同风险管理也具有一定的借鉴价值。更多还原

【Abstract】 Lacking of capacity in the risk control is the common problem of China’s domestic enterprises,especially in the equipment manufacturing industry,this weakness is particularly evident.As a traditional industry,the equipment manufacturing industry generally doesn’t have enough knowledge in the contract risk management,it has no idea about what elements will affect or restrict the business operating,it lacks of systematic,complete and workable legal risk preventing and coping mechanisms,in operation process it cannot promptly and effectively identify,analyze and prevent risk,and therefore often suffers unnecessary losses and has to pay for the loopholes in management.In fact,legal risk associates with the whole process of the enterprise’s management activities,as long as an enterprise has operating activities,the legal risk cannot be avoided.The management and control of legal risk is a long and complicated work.The core value of the enterprise’s legal management work is not to resolve disputes,but to control and resolve legal risk.How to effectively carry out the contract risk management,to detect and defuse the risk of the contract is the purpose and significance of this paper.Company M which appeared in this paper is one of the large domestic listed state-controlled enterprises,and is also the leading enterprise in the industry which holds a very influential position in the global equipment manufacturing industry.This paper uses disputes arising in the business developing process of the company as cases.Firstly introduces the connotation of the concepts of contract risk management,and states the characteristics,describes several important stages of contract risk management system’s constitution.Secondly offers case’s descriptions of company M’s contract disputes.This article introduces several aspects,such as the conclusion and performance of the contract,sale services,treatments of quality problems,all aspects of escalation of contradictions,case’s situations,as well as the impact on company M,etc.Then uses the theory of contract lifecycle management,combine the four-stage theory of risk identification,evaluation,implementation control and evaluation control together to analyze the risk management issues for the case.Finally sums up experiences and lessons of case,and then draws the conclusions of this thesis.This paper uses several cases to expose various problems appeared in the contract risk management process.The cases appeared in this paper are very particular which can dynamically reflect the real situation of company M’s management.And these cases also have practical significance for the prevention and control work of the company’s contract legal risk management.From the general sense,this paper has certain reference values for the manufacturing industry,or other industries’ legal risk management works.更多还原