【作者】 王琳；

【导师】 孙灵希；

【作者基本信息】 东北财经大学 ， 企业管理， 2017， 硕士

【副题名】政治技能的调节效应

【摘要】 当今世界,员工行为对企业的影响已经引起企业的高度重视和关注,越来越多学者针对员工行为进行研究。根据现有文献,学者主要针对单一员工行为进行研究,而员工EVLN行为包括四种员工行为,将员工EVLN行为作为因变量进行研究能够更加全面分析员工在组织政治环境中表现出的不同行为反应。组织中政治行为的存在会导致员工因对其感知程度的不同而对态度和行为造成不同的影响,因此对于寻找能够调节组织政治知觉与员工EVLN关系潜在的调节变量是很有必要的。具有组织政治技能的个体在组织政治环境中具有较少的阻碍并且能够通过深入了解他人并对他人产生影响的能力达到个体目标,因此很有必要分析员工政治技能对组织政治知觉与员工EVLN关系的影响。在查阅和研究大量文献的基础上,形成本文的理论模型,该模型以组织政治知觉为前因变量、政治技能为调节变量、员工EVLN行为为结果变量,通过现场和线上问卷调查的方式将收集到的282份有效问卷的数据进行实证分析,在收集数据之前,本文已经根据所形成的理论模型提出相对应的假设,因而在对有效数据进行分析的同时所提出的假设也将得到最终的证明,本问的最终结论也会得到呈现,具体内容如下展示:(1)组织政治知觉显著影响员工的EVLN行为,具体表述为个体感受到工作环境中员工政治行为的程度越强,那么其退出和忽略行为产生的频率越高,呼吁和忠诚行为也会相比之前显著减少。(2)政治技能能够负向调节组织政治知觉和员工EVLN行为之间的关系,即政治技能水平的高低将会影响组织政治知觉与员工EVLN之间的关系。个体具有的政治技能水平越高,组织政治知觉与退出行为的正向关系越弱;与呼吁行为的负向关系越弱;与忠诚行为的负向关系越弱;与忽略行为的正向关系越弱。从理论视角来说,以上研究结论能够扩宽现有关于组织政治知觉和员工EVLN行为关系的研究,将员工EVLN行为引入到组织环境中来,一定程度上具有理论推动意义;从现实视角来说,本研究对员工在组织中行为表现的原因提供新的思路,并为企业有效解决员工特定行为提供参考。本文具有以下三个方面的创新点:(1)员工是企业的重要组成部分并对组织产生重要影响,因此管理者应该着重解决困惑员工的问题。本研究从企业员工角度出发,将组织政治知觉与员工EVLN行为联系起来,为企业寻找员工在组织中表现出特定行为的原因提供了新思路。(2)现有对于组织政治知觉结果变量的研究主要局限于某个独立变量,而对于员工EVLN行为也是针对其中某个独立行为进行分析,将员工EVLN行为作为结果变量进行研究能够更加深入的分析员工在工作中表现出的具体行为和态度。因此本研究探讨组织政治知觉对员工EVLN行为的影响,具有相应的理论意义。(3)本文将员工政治技能纳入组织政治知觉与员工EVLN行为模型之中,一定程度上能够缓解组织政治知觉对员工行为和态度的影响,对于提高员工工作效率、促进组织和谐氛围和企业稳定发展具有一定的贡献。更多还原

【Abstract】 Nowadays,the impact of employees behavior on enterprise has caused a high degree of attention and concern of enterprise,therefore,more and more scholars do research on employees behavior.From the existing literature,scholars mainly do research on single employee behavior,the employees EVLN behavior contains four employees behavior,so as dependent variable,employees EVLN behavior will explain the different behavior responses of employees deeply from several aspects in organizational political environment.The exists of Political behavior exists in the organization has a direct impact on their behavior and attitude for the cognitive degree of employees’ political behavior,so it is necessary to find the potential moderator variable that can moderate the relationship between the perceptions of organization politics and employees behavior.The employees who possess political skills with fewer obstacles in organizational political environment and they can achieve individual goals by the ability of understanding others deeply and influencing others.Hence,the analysis about the influence of employee political skill to the relationship of perceptions of organization politics and the employees EVLN behavior is particularly important.In this study after reading and studying relevant literature,I form the theory model,the theory model about perceptions of organization politics as the independent variable,political skill as moderate variable,employees EVLN behavior as the dependent variable.I collected data by field and network questionnaire and did statistical analysis about the data of 282 valid questionnaires,before collecting data,this article has put forward the corresponding assumptions according to the theoretical model formed.Therefore,the assumptions will be finally proved while analyzing the valid data,and the final conclusion of this question will also be presented.Display reads as follows:(1)Perceptions of organization politics have significant influence to employees EVLN behavior.Namely,the more individuals feel political behaviors of employees in the work environment,the Thigher frequency the exit and neglect of the behavior,the less frequency the voice and loyalty behavior.(2)Political skill negatively moderates the relationship between the perceptions of organization politics and employees EVLN behavior.The level of individual political skills will affect the strength of the relationship between the perceptions of organization politics and employees EVLN behavior.The higher the individual political skill,the weaker the perceptions of organization politics positive influence the exit behavior,the weaker the perceptions of organization politics negative influence the voice behavior,the weaker the perceptions of organization politics negative influence the loyalty behavior,the weaker the perceptions of organization politics positive influence the neglect behavior.Above all,from the perspective of theory,all the above conclusions enrich the existing study on the perceptions of organization politics and employees EVLN behavior,there is a certain significance in promoting theory to introduce the employees EVLN behavior to the employees organizational environment,from the perspective of reality,this study also provides a new thought about the reasons of employees behavior in organization and a reference for enterprises to solve employees specific behaviors effectively.This article has the following three aspects of innovation:(1)Employeess are an important part of the enterprise and have an important influence on the organization,the problems that confuse employees is also major issues that enterprises need to solve.From the perspective of enterprise employees,this study provides a new thought that solves employees dissatisfaction behavior in organization through connecting the perceptions of organization politics and employees EVLN behavior.(2)The existing researches about dependent variable of the perceptions of organization politics mainly focus on a single variable,for employees EVLN behavior,scholars also study one of the behaviors,as a mature analysis model of employees behavior,considering the employees EVLN behavior as dependent variable of the research could discuss employees behavioral responses in organizational environment from different aspects.Therefore this study will promote theory through connecting the perceptions of organization politics and employees EVLN behavior.(3)This study applies political skills into the research of the perceptions of organization politics and employees EVLN behavior,to a certain extent,it can decrease the negative effects of the perceptions of organization politics of employees,and has a certain contribution to improve the work efficiency,promote the harmonious atmosphere and the stable development of the enterprise.更多还原