【作者】 陈伟；

【导师】 颜世富；

【作者基本信息】 上海交通大学 ， 工商管理（MBA）（专业学位）， 2015， 硕士

【摘要】 生产部门是制造型企业的核心部门,其员工绩效的好坏直接影响了产品的质量和企业的效益,因此生产人员的绩效管理是制造型企业绩效管理的重中之重。米其林公司是一家轮胎制造企业,生产人员绩效管理体系的有效实施与公司的可持续发展息息相关。因此,如何改进现有绩效管理系统存在的问题,激发生产人员的工作积极性,是公司人力资源部门的工作重点。首先,本文以绩效相关的理论和方法为基础,评述了国内外生产人员绩效管理相关的研究现状;其次,通过问卷调查、员工访谈等方法分析了米其林公司生产人员绩效管理存在的问题及原因;接着,针对存在的问题和原因,提出米其林公司生产人员绩效管理问题的改进思路,即在明晰企业战略目标、生产人员岗位职责的基础上,建立生产人员绩效管理体系,从考核方法、考核指标、考核周期、考核等级、考核沟通和考核结果运用等方面提出改进方案,并提出了保证改进方案得以有效实施的配套措施。本文从理论出发,结合米其林公司实际情况,所提供的改进方案可直接为米其林公司生产人员绩效管理体系优化提供参考,也可为同类型公司的生产人员绩效管理提供借鉴。更多还原

【Abstract】 The production department is the core department of manufacturing enterprise. Production department personnel performance affects the products’ quality and the financial performance of the enterprise. Therefore, the performance management of the production department personnel is the core of the performance management of enterprise. Michelin is a tire manufacturer. The company’s sustainable development depends on the effective performance management system of production department personnel. The key work of HR department is to improve the existed performance management and motivate the production department personnel.Firstly, the paper is based on the theory and methods of Performance, and comments on the research status of the production department personnel performance management in China and abroad. Secondly, the paper analyzed the existed problems and root causes of production department personnel performance management of Michelin via the questionnaire surveys and staff interviews. Thirdly, the paper brings out the improvements methods of Michelin performance management based on the existed problems and root causes-----based on the clarifying the business strategy and the department responsibility, to establish the optimized performance management of the production department personnel, to promote the improvements on the assess methods, assess target, assess period, assess ranks, assess communication and assess applications, and the paper also pointed out the complemented measures to ensure the improvements be carried on.The paper starts from the theory, and also concludes Michelin actual situation, and the improvement strategy could be a reference to optimize the production department personnel performance management of Michelin, and it could also helpful for the companies in same type of Michelin.更多还原