【作者】 孟丹；

【导师】 郑旭东；

【作者基本信息】 华中师范大学 ， 教育技术学， 2016， 硕士

【副题名】理论的解读与个案的分析

【摘要】 高等教育信息化逐步推进并走向纵深,冀图实现技术支持下的高等教育业务流程再造与重组之创新性变革,促成信息技术与大学教学、科研和管理等核心领域的深度携手。然而,在信息技术变革高等教育的进程中,信息化建设体制机制等方面潜在的问题逐渐暴露,对信息技术工具价值的关注而非变革性影响的认同,一定程度制约了高等教育信息化的进展和成效。而IT治理在高等教育领域的产生和应用,创造性地将大学信息化建设提升至战略层面,为高等教育信息化提供了新的思路。本研究立足美国高等教育信息化进程的背景之下,首先从IT治理在美国高等教育信息化建设中的起源和发展入手,追溯其产生的历史逻辑与现实必然性,在高校IT管理向IT治理的模式蜕变过程中揭示IT治理作为一项多领域协同、多群体参与的信息化建设体系的概念内涵。同时,阐释作为高等教育治理核心要素的IT治理所具有的变革性与创新性价值。以概念解读为基础,本研究采用文献研究与访谈调查相结合的研究方法,从治理体系和治理能力的视角出发,对美国高等教育信息化进程中IT治理的核心内涵进行了系统梳理和重构,提出了以组织结构、实施流程、关系机制为基本框架,以战略、价值、风险、资源、绩效的多方统一为核心理念的IT治理体系,以及融战略性决策能力、系统性整合协调能力和信息化建设变革能力于一体的IT治理能力,并重点揭示了以上二者的核心思想：IT治理体制与IT领导力。同时,以IT GRC项目为契机,展望高等教育IT治理的创新发展与未来趋势。为进一步了解美国高校IT治理的组织与实践,本研究将密西根大学作为个案院校,对其IT治理的建设发展、战术方略以及未来趋势进行了全面系统的解读和分析,从而总结出以战略规划和变革管理推动信息化建设、以强健的治理体系和多元化领导力促进核心使命实现、以自我审查和自我完善确保信息化建设持续发展的密西根经验。综上所述,美国高等教育领域依靠权威机构推进IT治理的研究与实践,注重IT领导与高校领导共同参与及引领,强化多群体参与的建设方案与权责明确的治理流程,倡导信息化建设与大学整体战略目标相统一,顺应时代潮流着力推动高校信息化变革。高等教育IT治理的美国经验是高等教育信息化创新发展的标杆,无疑为我国高等教育信息化建设提供了新的思路和借鉴。更多还原

【Abstract】 Higher education informatization gradually advances toward the depth, in order to drive implementation of innovative change of the higher education business process reengineering and restructuring under the support of technology, and promote the deep fusion of information technology with university’s core areas such as teaching, scientific researching and management. However, in the process of information technology reforming higher education, the potential problems in university information construction systems and mechanisms exposed gradually. Most universities pay attention to instrumental value of information technology rather than the transformative effects of it, that restricts the construction process and results of higher education informatization to some extent. The production and application of IT Governance in higher education creatively raise university informatization construction up to the strategic level, opening up a new train of thought for the higher education informatization.This study is based on the background of the process of American higher education informatization. First of all, it introduces the origin and development of IT Governance in higher education informatization of the United States, to trace the historical logic and reality inevitability of the production of it. The predecessor of IT Governance is IT Management, the process of IT Governance transformation reveals that IT Governance is an informatization construction system which is multidisciplinary collaborative and multiple population participating in. Finally, the study interprets the transformational and innovative value of IT Governance as the core element of higher education governance.Based on the interpretation of concept, this study adopts the research methods of literature research and interview investigation, carding and refactoring the core connotation of IT Governance in the process of higher education informatization in the United States from the perspective of governance system and governance capacities, then puts forward to an IT Governance system and IT Governance capacities. For the first, the organizational structure, implementation process and relationship mechanism constitute the basic framework, the union of strategy, value, risk, resources and performance is the core idea. For the second, the strategic decision-making capacity, systemic integrated coordination capacity and informatization change capacity are the main body. The core idea of the above two is IT Governance structure and IT leadership. At the same time, IT GRC project provides an opportunity to prospect the innovative development and future trend of IT Governance.In order to understand the organization and practice of IT Governance in American universities furtherly, this study chooses the university of Michigan as a case, and makes a comprehensive and systematic analysis of its construction and development, tactical strategy as well as the future trends of the IT Governance, then sums up to three pieces of Michigan Experience:with strategic planning and change management to promote informatization construction; with strong governance system and diversified leadership to promote the implementation of core mission; with self-censorship and self-improvement to ensure informatization construction sustainable development.To sum up, the field of higher education in the United States relies on the authority institutes to promote the research and practice of IT Governance, emphasizes IT leadership and university leadership to participate and lead IT Governance, strengthens more groups to participate in the construction and adopt responsibilities clear governance processes, advocates unification of university informatization construction and the overall strategic goal, and conforms to the trend of times to promote college informatization change. The American Experience of IT Governance in Higher education is the benchmark of higher education informatization development, undoubtedly it offers a new way and reference to our country’s higher education informatization construction.更多还原