【作者】 李亚丽；

【导师】 卢光莉；

【作者基本信息】 河南大学 ， 企业管理， 2015， 硕士

【摘要】 伴随着我国经济的发展,金融业从无到有,从小到大,为社会经济的发展和人民生活水平的提高做出了重要贡献。随着证监会、保监会、银监会的先后成立,金融监管政策越来越周全,今天的金融业,最初的政策优势已越来越少,要想稳步并快速发展,唯有做好内部管理,提升业绩。在新的形势下,企业如何建立绩效评价体系并实施有效的绩效管理,把组织和员工的行为引向企业战略目标,从而提升自身竞争力,取得超越行业水平的绩效,以避免在激烈的市场竞争中被淘汰,这成为企业管理者面临的一个艰巨任务。平衡积分卡(BSC)是选择以战略为导向的绩效指标以实现组织战略的绩效管理方式。本文以X金融集团为研究对象,通过实地调查、问卷调查及数据分析等研究办法,系统的诊断出其绩效管理中存在的问题,接着尝试以平衡积分卡的理论框架为基础,以X金融集团的行业特性为背景,结合国内外对平衡积分卡的研究动态(绩效指标的选择、权重的设计)设计出其指标体系,并以层次分析法,在主客观相结合的基础上,设置出X金融集团的指标权重,并利用“绩效计划、绩效辅导、绩效考核及绩效结果的运用”四方面在实践中维护平衡积分卡,使其适应公司发展。本文丰富了BSC理论在金融业绩效管理中的应用研究,深化绩效管理对于企业战略执行的重要性认识;除此之外,还为目标公司建立了一套基本平衡计分卡理论的绩效体系,并为其提供行动计划和行动方案。挑选的X金融企业属于大型民营企业,既有自己鲜明的特点,同时也具有行业内的一般特征,本文研究对行业内其他公司也具有一定的参考价值。更多还原

【Abstract】 With the development of our economy,the financial industry has made importmant contribution for social 、 economic and our living standardfrom. More and more financial supervision policy has been done with the SFC CIRC, CBRC seting up.With tne decreasing policy advantages,the financial industry only depend on internal management in order to develop rapidly. Under the new situation,how to set up a performance evaluation system and implement an effective performance management so that the behavior can meet the strategy goal of the company to be avoid from washing out from the competition of markets will be a hard task for the company.”The Balanced Scorecard(BSC) uses the strategy oriented performance index to achieve organizational strategic performane management.In the drafting architecture,this paper defined the theoretical system of BSC.Then adjective the problems of its performance management.And next from the basic theory of the BSC,combined with industry characteristics X Financial Group,puts the latest findings into practice,and establishs its indicator system of group level.On the basis of subjective and objective,give the right to the index.Maintain the BSC by "performance planning, performance coaching, performance evaluation and the use of performance results " to adapt the company’s development..This paper emphasizes the importance of applications of BSC theory in steel pipe manufacturing company performance management,deepening the research on the applicatin of performance management for enteprise strategy implemention the importance of understanding.The balanced scorecard evaluation index system of design of target set gradient incentive innovation,strengthen staategic performance management incentive oriented.For the state-owned enterprise in the actual situation,this paper proposes the department performance and employee performance by different management process,highlighting the department performance management in strategic performance management.更多还原