【作者】 李勇；

【导师】 庞学升；

【作者基本信息】 山东理工大学 ， MBA， 2015， 硕士

【摘要】 二十一世纪是知识经济的时代,企业之间的竞争越来越体现在人力资源之间的竞争。人力资源现已成为了生产要素中最活跃、最重要的因素,一个企业的人力资源水平不仅决定着企业能否成功,也是企业能否生存的关键。作为人力资源管理与开发重要内容之一的员工培训越来越得到国内外企业的关注,通过员工培训的方式来提高企业的人力资源水平也已经成为了当代企业界的共识。合理地构建一个科学的培训体系一方面能够提高员工的技能、素质,另一方面也为员工与企业之间搭建一个沟通的平台,进一步增强企业的向心力和企业的核心竞争力。JNLT公司是一家具有历史背景的国有企业,人力资源充足与人力资源水平不高的矛盾尤为突出。公司虽然开展了一些员工培训,但是在培训的需求分析、效果评估、资源配置、员工满意度等方面还存在很多干问题,结合企业实际、针对性的构建一套科学、有效、操作性强的员工培训体系成为企业当前亟需解决的问题。本文共分六章,分别从理论和实践的角度,对员工培训工作做了简要概述,在综合分析了国内外相关培训理论的基础上,借鉴了优秀企业的管理培训经验,并指出了未来员工培训工作的新趋势。随后采用了文献法、社会调查与统计方法、比较分析、价值分析等方法分析了JNLT公司的组织状况、人力资源现状,并对该公司的员工培训现状进行了具体分析。通过分析,并根据现有技术、环境的实际情况,提出了构建员工培训体系的设想。并确立了构建JNLT公司员工培训体系的指导思想、构建原则及具体的实施步骤,并且从多个角度对员工培训体系进行设计,设计了包括培训前的培训需求分析,新员工培训、营销人员培训、技术人员培训、管理人员培训在内的课程体系和培训方案,并制定了具体实施和培训效果评估方案,构建了一套由培训需求分析、培训计划制定、培训课程体系设计、培训项目实施、培训效果评估组成的闭环的员工培训系统。为使培训体系更具有操作性和实用性,本文还构建了信息系统支撑、开展外部合作等一系列培训体系实施保障方案。同时创新性地将“碎片化学习”等一些高效的培训、学习模式加入到培训体系研究中,为JNLT公司未来开展高效的培训工作奠定基础。本文构建的员工培训体系科学、可行,具有较强的可操作性,符合JNLT公司的企业长远战略规划,通过高质量的员工培训为全面提高JNLT公司人力资源水平和企业核心竞争力提供可靠保障。更多还原

【Abstract】 The 21 st century is the era of knowledge economy. The competition between enterprises is increasingly reflected in the human resources. Human resources has become the most active and important factor of production. The human resources level of an enterprise not only decides the enterprise’s success, and it is also the key for the survival of an enterprise. The enterprises both at home and abroad pay more and more attention on the staff training as one of the important contents of the human resource management and development. It has become a consensus in contemporary business community that Staff training ways to improve the level of human resources of enterprises has become the consensus of contemporary business that an enterprise can improve the level of human resource through staff training. An enterprise reasonably build a scientific training system.On the one hand it can improve the skills and quality of the enterprise staff; one the other hand it can strengthen the communication between employees and enterprises to further enhance the enterprise’s cohesion and centripetal force to enhance the competitiveness of the enterprises.JNLT Co,Ltd is a state-owned enterprise with a historical background.The contradiction between sufficient human resources and low human resources level is especially prominent. Company has carried out some employee training, but there are still many problems on training demand analysis, effect evaluation, resource allocation,employee satisfaction and so on. According to the real situation of the enterprise, it is an urgent problem to be resolved is to build a set of scientific, effective and feasible training system. This thesis is divided into six chapters.The thesis makes a brief overview on staff training respectively from the perspective of theory and practice.on the basis of the comprehensive analysis of the domestic and foreign relevant training theory, it co-opted the excellent experience of the enterprise management training, and pointed out the future trend of the new training employees. Then it adopted the method of literature method,social investigation and statistics, comparative analysis, value analysis and other methods to analyze the JNLT company organization condition, human resources present situation. It also has carried out the concrete analysis on the situation of the company’s employee training.Through the analysis and according to the actual situation of technology and environment, this thesis propounded the basic idea of constructing staff training system.And it established the guiding thought, constructing principle and concrete implementation steps of JNLT company employee training system.It made design about the staff training system from various angles.The Design includes training demand analysis before training,new employee training, marketing, personnel training, training of technical personnel,management personnel training, curriculum system and training programs.It formulated the specific implementation plan and training effect evaluation, it built a set of training needs analysis, training plan, training course system design, training, project implementation,training effect evaluation of closed-loop staff training system. To make training system has more operability and practicability, this thesis also constructed the information system support, external cooperation and a series of training system implement the security plan.Meanwhile, it innovatively bring the "fragmentation" study and other high effective training and learning model to join the training system in the study, it laid the foundation for JNLT company to carry out efficient training work in the future.The staff training system constructed in this thesis is scientific and feasible with strong operability.It meets the requirements of JNLT company’s long-term strategic planning, It provides the reliable support to the JNLT company’s Human resource level and enterprise core competitiveness through the high quality of the staff training.更多还原