【作者】 王萍；

【导师】 潘安成；

【作者基本信息】 大连理工大学 ， 企业管理， 2015， 硕士

【副题名】基于微观民族志方法的探索性研究

【摘要】 企业内部的组织创建是一个以关系实践为基础的组织关系化过程。在不确定环境中,关系建构能带动组织创建过程中的资源流动,促进组织日常活动的开展。关系建构与组织创建之间的关系已经成为创业领域的热点。探究关系建构在企业内部日常组织互动中的形成机制及其对组织创建过程的推动作用,对创业性组织的理论研究和组织创建的实践都具有重大意义。本文用微观民族志方法探究了一个公司内部团队的创建实践。研究者深入某新创团队9个月,采用实地观察法和半结构化访谈的形式收集数据,并用会话分析方法对原始数据进行分析。首先通过提取关系演进线,提出关系建构过程中三个关系阶段的互动模型,然后,结合组织创建过程,探究关系建构如何带动组织创建过程中的资源流动。通过案例分析发现：在企业内部日常组织实践中,追求人际情感共通的关系建构过程推动着组织的形成与发展。在关系的建立、增进及维持阶段,关系建构的目的分别为保证未来交往机会、沟通情感及维持情感共通状态；在创建初期、组织发展及创建后期,关系建构分别驱动任务性资源的调用、情境性资源的开发及产生和情感性资源的激活,为创业性组织带来资源优势及潜在组织优势。研究表明,关系建构推进了创建组织的日常实践活动,并且在此过程中,人际交往互动带动资源的流动,同时资源流动促进了组织的建立,进而不断深化关系建构过程。另外,本研究创新性的从动态的角度将企业内部组织创建与关系建构过程结合研究,发现关系建构是组织日常活动的内在推动力,且关系建构过程是在照顾他人感受的基础上进行的,补充了关系建构理论。更多还原

【Abstract】 Under the uncertainty environment, organization formation in enterprise is the relational process based on relational practice. Relational construction is the inner dynamic mechanism of newly created organization’s daily activities. The relational between relational construction and organization formation is the hot spot. The exploration of the model of relational construction and its internal behavior mechanism with the flow of resources in the process formation is of vital importance to theoretical study and practical guides of entrepreneurial organization.This study explores the practice of organization formation in enterprise through a micro-ethnographic exploratory study of one team The data was collected by the methods of observation and semi-structured interviews, and then analyzed using conversation analysis. The data was coded and analyzed by the following nonlinear and duplicate steps. First, encoding interactive fragment as a whole, and classifying interactive types; Second, Extracting relations line, and dividing the relationship line stage; The last but not the least, using micro-conversation analysis to analyze every interactive Scene from the four aspects of relational construction, interactive driving force, relations driving force and the results of relational construction to explore the model of relational construction and its internal behavior mechanism with the flow of resources during the organization formation in the Chinese culture from the angle of constructing.According to the ethnographic study based on a case of a new formed team, we find that the mechanism of relational construction are different in the different stages of relational constructive process, the specific performance is ensuring the opportunity of future contacts, communicating emotion and maintaining the common emotional state in the stages of establish, enhance and maintain relational affectivity; In different phases of organization formation process, relational construction drives the flow of the entrepreneurial resources according to the context. Entrepreneurial organizations get resource superiority and potential organizational advantage by the means of using operational resources, using situational resources and generating emotional resources in different phases of organization formation process respectively in enterprise. Further study shows that relational construction drive entrepreneurial organization’s daily activities, interpersonal interaction process of relational construction drives the flow of Entrepreneurial resources, then contributes to the formatbn of organization In return, the forming process of entrepreneurial organization promotes relational constructive process further.更多还原