【作者】 沈健；

【导师】 王益民；

【作者基本信息】 山东大学 ， 工商管理（专业学位）， 2013， 硕士

【副题名】以XX股份制商业银行A分行为例

【摘要】 企业中,员工与企业之间除了存在着书面的、正式的经济契约之外,员工内心深处还存在着契约,即心理契约,它指的是员工个体对组织与员工之间相互责任和义务的信念系统。虽然员工的心理契约具有一定的非正式性、模糊性和隐含性,也不像-般的经济、法律契约那样具有很强的约束力,但它同样是影响员工行为和工作态度的重要因素。因而是组织行为学和人力资源管理领域的重要研究课题之本文运用文献分析法、问卷调查法、案例分析法、比较分析法、定量和定性分析相结合的方法,结合我国企业的特征和现状,分析了企业员工激励战略现状及原因,以XX股份制商业银行A分行为实例,结合该分行实际情况,提出了有效激励员工的对策。在研究的过程中,本文首先介绍文章的研究背景和意义,通过对国内外的激励理论进行综述,对文章所使用的研究内容和方法进行阐述；其次,通过对心理契约和员工激励战略的理论进行概述；再次总结我国商业银行的特征与激励战略理论模型的内容,针对商业银行员工心理要求进行细致阐述,进而提出商业银行的心理契约理论；随后分析员工激励战略的现状及原因,通过XX对股份制商业银行A银行的分析,通过问卷调查和统计分析找到适合A分行的心理契约激励模型；最后对A分行目前激励策略的问题分析,找到适合A分行的完整的基于心理契约的分行员工激励战略。更多还原

【Abstract】 In the company, besides the written and ceremonial contract between employer and employee, the entire employee have Psychological contract deep inside. Psychological contract are a set of’promises’or’expectations’that between the parties in an employment relationship. Although a psychological contract of the employer is informal, Ambitious, implied, and it is not like the economical or legal contract being strong constraint, it is also an important factor impacting the action and the attitude of the employee. Psychological contract is one of the important research topics in the Organizational Behavioral Science and Human Resource Management.This topic uses Literature analysis, Questionnaire, Case analysis, Comparative analysis, Quantitative analysis and qualitative analysis. It analyzes the present situation and the cause of the incentive strategy relating to the character and the situation of our company, giving an example to the A bank of shareholding commercial banks, and combining the actual situation of the A bank, concluding the consequence to incite the employee effectively.In the research, the topic introduces the background and Significance firstly. Through the summary of the Motivation theory at home and abroad, it elaborates the content and the methods. Then, outlining the theory of the psychological contract and the motivation. Secondly, summarizing the character of our commercial bank and the model of the motivation theory and elaborating the requirement of our employee, it puts forward the motivation theory applying to the commercial bank. Then, the topic analyzes the present situation of our employee motivation theory and the cause relating to the A bank, finds the model applying to the A bank using the Questionnaire and the Statistical Analysis. At last, it finds the motivated strategy applies to the A bank basing in the Psychological contract by analyzing the problem of the present motivated strategy.更多还原