基于360度评估方法的OMH公司绩效考核研究

【作者】 高飞；

【导师】 安树伟；

【作者基本信息】 西北大学 ， 工商管理（专业学位）， 2012， 硕士

【摘要】 随着网络、信息、科技的快速普及和进一步发展,我国逐渐进入新的知识经济时代,市场竞争变得更加激烈和深化,在这样的紧张氛围中,人才对于一个企业来说越来越重要,如何有效地对公司的核心人才进行管理并且实施有效的激励已经成为企业发展能否取得成功的重要因素。然而,我国各行业企业目前整体绩效考核水平较低,很多企业对绩效考核的认识还停留在对日常工作业绩的评定等基本层面,在实际运行中考核制度不明确或无法落实,根本没有从绩效管理的本质出发来实施高质量的绩效考核工作,因此难以挖掘出推动企业持续健康发展的强大力量,当然也就无法实现真正的发展。作为知识经济时代的新型企业,应该重视绩效管理的作用,只有根据企业自身的实际情况进行不断探索才能建立适合的绩效考核体系,最终推动企业的稳健发展。本文以OMH公司为研究对象,在借鉴人力资源管理、绩效考核等研究成果的基础上,运用了文献分析法、调查分析法、系统论方法论等研究方法,理论研究与实证分析相结合,来研究OMH公司核心员工绩效考核问题。在阐述本文研究背景的基础上,论述了研究的目的和意义,并且对国内外研究进行了综述,提出了本文研究的主要内容,阐述了本文的重要研究方法和研究思路。然后对绩效、绩效考核等相关概念进行了界定,并对IT行业员工的特点与绩效考核问题进行了分析。接着在对OMH公司进行介绍的基础上,分析了OMH公司员工绩效考核的现状,指出了其中存在的问题,为后文制定科学合理的核心员工绩效考核制度奠定了良好的基础。然后探讨了OMH公司360度绩效考核体系设计的目标与原则,明确了考核的对象与主体,分别对部门经理、组长、技术研发人员、销售人员建立了绩效考核指标体系,并运用层次分析法确定了各指标的权重,设计了不同员工的绩效考核表。最后分析了OMH公司360度绩效考核体系的实施流程,并提出了OMH公司360度绩效考核体系实施保障。更多还原

【Abstract】 China is entering a new era of knowledge economy gradually with rapid spread and further development of network, information, science and technology, also the market competition becomes more intense and deepening. The talent becomes more and more important for an enterprise in this tense atmosphere, how can the company achieves effective core talent management and incentive, which has become an important factor in the success of enterprise development. However, level of performance appraisal is very low in various industries and enterprises in China, and many companies is still stuck in the basic level of day-to-day job performance evaluation on the understanding of the performance appraisal, also they are unclear or be implemented in the actual operation of the appraisal system, which can not implement high-quality work performance appraisal starting the essence of performance management, so it is difficult to dig out a powerful force for promoting the sustained and healthy development of enterprises, of course, they will not be able to achieve real development. As a new era of knowledge economy enterprises, it should attach importance to the role of performance management, and establish suitable performance appraisal system based on the actual situation of the enterprise itself, so it will promote a steady development ultimately.As OMH Company as the research object, the paper begins to study performance appraisal of its core staff based on the research of human resource management, performance appraisal, using literature analysis, survey analysis, systems theory and methodology research methods, combining theoretical research and empirical analysis. At first the study elaborates its background and discusses the purpose and significance, then reviews the domestic and international research, and proposes the main content of this study, as follows it also elaborates the important research methods and research ideas. Then performance, performance appraisal and other related concepts are defined, and the characteristics of the IT industry employees and performance appraisal problems are analyzed. The paper analyzes the status of employee performance appraisal of OMH Company based on its introduction, and pointes out the existing problems, which has laid a good foundation for developing scientific and rational core staff performance appraisal system the later. Then it discusses the objectives and principles of360-degree performance appraisal system design in OMH Company, also it clears assessment of the object and subject, so makes performance appraisal index system for department manager, team leader, technical R&D personnel, sales personnel, and use analytic hierarchy process determine each index weight, to design employee performance appraisal forms. Finally, the paper analyses the implementation process of360-degree performance appraisal system in OMH Company, and proposes implementation.更多还原