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Q公司企业道德管理研究

The Research of Q Company Coprorate Ethics Management

【作者】 王春林

【导师】 周祖城;

【作者基本信息】 上海交通大学 , 工商管理, 2012, 硕士

【摘要】 近年来,企业道德日益受到社会的重视。有很大一部分企业也开始从利润至上到合乎道德的追求利润的转变。Q公司作为无线通信行业的领导厂商,世界五百强之一,也在企业道德管理方面有所实践和成就。本文通过分析Q公司道德管理状况,具体剖析其道德管理实践,指出其优点和不足,并提出改进建议。本文第一章为绪论,介绍了研究的背景和意义、研究内容及研究方法;第二章阐明了企业道德及企业道德管理的定义与其发展过程;第三章具体介绍了Q公司的道德状况,包括公司简介,公司对企业道德及其与企业经营关系的认识,公司在员工、客户、供应商、社区、环境、政府等方面的道德状况,并对其道德状况进行了问卷调查和访谈。第四章详细剖析了Q公司在伦理守则、伦理组织、伦理主管、伦理培训、伦理领导及伦理控制等方面的道德管理实践。第五章对Q公司道德管理进行了评价,认为总体来说是完善的,优秀的,全面发展、突出员工这一重点的道德管理体系与企业发展形成了良性循环;但也存在不足之处,如由于历史和现实的影响其指导思想仍然偏重于股东利益等;并针对不足提出了改进建议;第六章为结论和展望,希望其以利益相关者利益帕累托优化的方式不断前进。

【Abstract】 In recent years, corporate ethics becomes more and more important. Alot of the enterprises have started to pay attention to ethics managementbesides profit. Q Company, as a leader of the wireless communicationsindustry and member of FORTUNE500, also has done much work in ethicsmanagement and got achievements. This paper is based on ethics practice ofQ Company, to analyze its strengths and weaknesses, to find the importanceof corporate ethics and method to implement it.The first chapter is an introduction, describes the background of thisresearch, the research content and methods. The second chapter clarified thedefinition of corporate ethics and corporate ethics management. In ChapterIII,details of Q Company ethic management practices are introduced andanalyzed, including company profiles, its opinion about ethics and therelationship between ethics and business, corporate ethics status,questionnaire and interview about its corporate ethics. The Chapter IV analyzes the ethics management of Q Company, including code of ethics,ethics organizations, ethics managers, ethics training, ethics leadership andethics control. The chapter V gives appraisal of ethics management of QCompany. Overall, it is excellent. It promotes enterprise development and ispromoted by enterprise development. There are also some inadequacies, suchas the company still considers more about shareholders than stakeholder. ThisChapter also provides suggestions for those inadequacies. In Chapter VI,conclusion and outlook are presented.

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