【作者】 沈浩；

【导师】 王理平；

【作者基本信息】 上海交通大学 ， 工商管理， 2011， 硕士

【摘要】 作者服务的FX燃气公司，作为上海近郊的一家区域性质的燃气公司，成立于1996年。经过短短15年左右的发展历程，公司经历了从无到有，从小到大的巨大变化。公司的业务范围从管道天然气的单一经营，过渡到多气种经营，同时公司的规模逐步扩大，成立了两家全资子公司。FX燃气公司在渡过发展初期的瓶颈阶段之后，抓住了2003年底“西气东输”天然气项目给予的黄金发展机遇，同时获得了区内政策的扶持，在区内财政的大力支持的情况下，进入了快速发展阶段。截止至2010年，公司总资产逾10亿元，一跃成为区内最大一家国有企业。作为一家国有垄断性质的区域燃气公司而言，保持公司稳定健康的发展是非常重要的企业发展战略。但是，随着国内市场化程度的加深以及国内经济的发展，公司面临着快速发展的国内天然气需求；面对着市场化程度极高且竞争激烈的区内瓶装液化气供应市场；面对着拥有资源与资金优势并试图渗透下游产业链的上游产业整合者；面对着各类民营及境外资本冲击等各类复杂的外部环境。与此同时，公司还面临着多元化经营能力欠缺、各类管理成本负担加重、组织管理机构需要重新设计整合等内部管理问题。因此，着手研究公司现有的信息化建设情况，提出未来信息化建设的发展规划与解决方案，进而保障公司有序发展，提升公司运营质量，整合管理流程，促进公司内部管理效率与效力。这对于公司今后的发展而言是一种极为重要的战略支撑。本文在论述中首先分析了FX燃气公司所面临的外部环境，如：行业前景、产业生命周期、产业链、市场供需等方面，得出公司在燃气行业中应有的地位与发展现状；然后通过内部环境分析，如：组织结构、价值链、SWOT分析等，得出公司的优势、劣势、机会和威胁。接着，从公司发展战略出发，对公司现有的信息化建设情况进行总结，发现问题，找出原因。最后，为与公司今后发展战略适配，研究公司今后信息化建设目标，进而提出建立公司管理信息化系统（MIS）。本文运用现有的信息化建设理论，结合燃气公司自身的行业特点和公司的现实条件。着重提出解决这些管理难点的措施，并希望能为其他燃气公司信息化建设的发展提供一种思路：即在保证公司有序健康发展的情况下，适应内、外部环境，提升管理效率，增强公司核心竞争力。同样希望利用IT技术的助推，为燃气公司带来新的竞争优势更多还原

【Abstract】 The author was working for FX Gas Co., Ltd, as a regional nature of the Shanghai suburban gas company, founded in 1996. After just 15 years of development history, the company has experienced from small to big huge change. The company’s business operations from a single natural gas pipeline, the transition to multi-species gas business, while gradually expanding the size of the company, set up two wholly owned subsidiaries.FX Gas Co., Ltd through the bottleneck of the early development stage, in 2003, seizes the“West-East natural gas transmission " project to bring natural gas development opportunities. Access to the district policy support, financial support and the local case, the company entered a rapid development stage. By 2010, the company’s total assets over $ 1 billion became the region’s largest state-owned enterprises.As a state-owned monopoly gas companies to maintain a stable and healthy development of the company is very important to business development strategy. However, with the deepening of the domestic market and domestic economic development, the company is facing the rapid development of domestic natural gas demand; facing market-oriented and highly competitive local bottled LPG supply market; facing with the resources and financial strength of the upper reaches of the integrator, trying to infiltrate the downstream industry chain; facing all kinds of private and foreign capital’s impact. At the same time, the company has many internal management problems to be solved, such as: lack of diversification capacity, the cost burden on all kinds of management, management agencies need to re-design. Therefore, study informatization construction status, and provide the future planning and informatization construction solutions to protect the orderly development of the company, to improve the quality of the company’s operations and integration of management processes, to promote efficiency and effectiveness of internal management. For the company’s future development, this is an extremely important strategic support.Papers in the first analyzes FX gas company’s external environment, such as: industry prospects, industry life cycle, the industry chain, market supply and demand, etc., to arrive in the gas industry status and development status; then through the internal environmental analysis, such as: organizational structure, value chain, SWOT analysis, so as to arrive at the company’s strengths, weaknesses, opportunities and threats. Then, starting from the company’s development strategy, the paper summarizes the company’s existing informatization construction, identify problems and find out why. Finally, to fit with the company’s future development strategy, the paper studies the company’s future informatization construction goals, and then proposed to establish management information system (MIS).Paper use existing informatization construction theory, combined with the gas company’s own business, and the company’s practical conditions. Proposed measures to address these management difficulties, and hope to find a gas company informatization construction method: to ensure the orderly and healthy development of the company’s circumstances, to adapt to internal and external environment, improve management efficiency, enhance the company’s core competitiveness. Finally, the authors hope boost the use of IT technology for the gas company a new competitive advantage.更多还原