【作者】 李游；

【导师】 袁登华；

【作者基本信息】 江西师范大学 ， 应用心理学， 2008， 硕士

【摘要】 近年来,由于员工忠诚(组织忠诚)对企业意义重大使得研究者们长期聚焦于员工忠诚的相关研究,还提出了组织承诺、组织公民行为等类似于员工忠诚的概念。然而,只有少部分研究者关注到了组织对员工忠诚的重要性,并且没有进行实证研究。本研究提出了“组织忠诚环境”这一概念,通过对493名企业员工的问卷调查,用探索性因素分析(EFA)和验证性因素分析(CFA)确定了组织忠诚环境的结构,编制了组织忠诚环境问卷。用路径分析方法探讨了组织忠诚环境、组织认同、员工忠诚之间的关系。结果表明:(1)组织忠诚环境由三个维度构成,分别为职业环境、利益环境和守约环境。(2)组织忠诚环境对组织认同和员工忠诚有显著正向影响。(3)组织认同对员工忠诚有显著正向影响。(4)组织认同在组织忠诚环境对员工忠诚发生影响的过程中起着部分中介作用。更多还原

【Abstract】 In recent years, researchers focused on the employee loyalty and some correlative concepts such as organizational commitment (OC) and organizational citizenship behavior (OCB) as employee loyalty means a great deal to the organizations. However, few of researchers concerned with the organization’s loyalty to the employee, not to mention empirical study. The author originates a new concept“Organizational Loyalty Environment”, designs the questionnaire on organizational loyalty environment at the same time. Based on the questionnaire survey of 493 employees, the author identifies the structures of organizational loyalty environment and explores the relations between organizational loyalty environment, organizational identification and employee loyalty. The result indicates that: (1) Organizational loyalty environment consists of three dimensions, which respectively are career environment, benefit environment and rule-following environment; (2) Organizational loyalty environment is positively related to organizational identification; (3) Organizational identification is positively related to employee loyalty; (4) Organizational identification was found to partially mediate the relationship between organizational loyalty environment and employee loyalty.更多还原