【作者】 张焱；

【导师】 汪波；

【作者基本信息】 天津大学 ， 工商管理， 2007， 硕士

【摘要】 经济全球化的到来给中国各行各业带来了机遇也带来了挑战。近年来物流业风起云涌的发展起来,使这一行业的竞争日趋激烈。如何使物流企业生存并能持续良好的发展下去?如何使企业价值链各个环节更好的协同配合发挥最大潜能,成为了摆在每个企业领导者面前的重大问题。企业要想发展,就离不开人。人力资源当之无愧得成为企业的第一宝贵资源,因而人力资源管理也就成为了现代管理的核心。那么人力资源管理的重心又是什么呢?那就是绩效管理。成功实施绩效管理不但能帮助企业提高管理效率,帮助管理者提升管理水平,而且能够实现组织的战略目标,提升每个员工的绩效。而实现和提高绩效管理的手段就是建立一套科学有效的绩效管理体系。绩效管理决不是单一层面的对员工的年终绩效考核,它应涉及到充分沟通基础上对组织战略目标分解而制定的绩效计划,再根据据计划开展绩效实施和管理,进行绩效考核,绩效反馈与面谈,绩效结果应用等等。本文选取了被称为第三利润源中的一股喷泉的工程项目物流行业的企业作为研究的对象。通过对绩效管理理论的综合论述,在认真学习总结的基础上,深入分析了案例公司现有绩效管理制度实施过程中所产生的问题和产生问题的原因,采用理论与实际相结合,定量与定性相结合的方法,全面考虑,对企业现有的绩效管理制度加以完善和改进,使之能适应企业发展的需要。同时也希望对有同样需求的企业有一定的借鉴作用。更多还原

【Abstract】 The economic globalization brought opportunity and challenge for China at the same time. Recently the prosperous development of logistics industry makes this field more competitive. How could a logistics enterprise be survived and even be vital and strong under this macro-situation? How could every parts of an enterprise’s value chain be cooperated in order to stimulate all the potential of the enterprise? Now all these are hard bones for leaders in this field.An enterprise can not develop without people. Human Resource enjoys the first place among all the resources of an enterprise and the management of HR becomes the core of the modern management. However, what is the key point lying in the HR management? That is performance management. The successful implementation of performance management could not only promote the effectiveness and the level of the enterprise’s management, but also achieve the strategic goal of the organization and help the employees to perform more efficiently. The means of implementation and promotion of performance management is to set up a scientific and efficient system of it. Performance management is not just an annual performance auditing, it first requires the performance plan established with the full understanding of organizational strategic targets, and then it starts to carry out the performance implementation and management for the performance auditing , feedback , interview, and outcome practice and so on.In this article, the author chooses the engineering logistics enterprises, which are regarded as the fountain of the Third Profits Resource, as the research target. Based on the general discourse of the performance management theory and the summary of an overall study, the author here analyses the problems exposed in the process of carrying out the performance management regulation and the underlying reasons. With the integration of theory and practice as well as the combination of quantitative ness and qualitativeness, the author suggests how to improve and complete the regulation of performance management so that it can meet the needs of the organization’s development. At the same time, the author represents this article with the hope that the enterprises having the same kind of problems could use it as a reference.更多还原