【作者】 董鸿亮；

【导师】 梁戈夫；

【作者基本信息】 广西大学 ， 企业管理， 2008， 硕士

【摘要】 21世纪以来,市场环境发生了剧烈的变化,市场中的不确定性因素急剧增多,市场中的需求也变得更为严苛、个性化和多样化,市场竞争变得异常激烈,企业面临来自市场中的前所未有挑战和威胁。传统的专注于生产管理层面的供应链管理,已经不再适用。在信息技术的强劲推动下,上世纪90年代末提出的基于动态地实时信息共享、资源整合互补、向着共同的目标并行同步发展的供应链协同思想受到愈发重视。而我国政府在国家“十一五”信息化目标中明确规定了协同商务、系统集成和企业创新的发展方向,其核心是推动企业基于协同、信任和双赢机制的供应链协同商务模式发展,而其中相对薄弱的供应链协同绩效评价称为了亟待解决的问题。本文在大量的研究现状调研分析的基础上,构建了绩效评价标准、绩效评价层级、绩效评级实施的绩效评价体系。在绩效评价标准研究方面。本文通过分析常用标准类型的适用性,提出了使用外部标准的思路和相应的绩效内涵,并将其与标杆思想融会贯通,同时,讨论了绩效标杆选取强度的影响因素问题,在此基础上使用了定量客观的标杆选取方法。在绩效评价层级研究方面。本文在相对成熟的三层结构协同模型基础上,提出了相应的各层内部结构模型,分析了各层组成成份对协同绩效的影响,并利用相对成熟的研究成果,构建了评价框架,选取了相应指标。在绩效评级实施研究方面。本文使用了标杆数据进行了无量纲化处理方法,增强了标准化数值的改进方向性,构建了绩效计算、协调度分析、差距分析的完整评价实施过程方案。通过上述三个层面的研究,本文基本解决了供应协同绩效评价方面的初步探讨,完成了对该命题的初步研究工作。更多还原

【Abstract】 Since 21 st century, the market environment changed violently, the uncertain factor in the market increases sharply, the demand in the market becomes tighter and severer, individualized and diversified too, the market competition becomes unusually fierce, enterprises face unprecedented challenge and threaten from market. The traditional supply chain which is absorbed in the aspect of production management is already no longer applicable. Under the pushing power of information technology, supply chain collaboration with information dynamically sharing, resources integration and development towards common goal put forward at the end of the 1990s, is paid more and more attention too. And the country "Eleven five plan" our government made has stipulated in development direction of collaborative commerce, system integration and enterprises innovation, which improve supply chain collaboration commerce focused on collaboration, trust and win-win. Supply chain collaboration performance appraisal problem call for to be solved urgently.This text constructs the evaluation criterion of the performance, appraisal level of performance, the implementation of performance appraisal system on the basis that a large number of current research situations are surveyed, studied and analyzed.In the research of evaluation criterion of the performance, this paper has put forward the thinking of external standard and definition of the corresponding performance, connects them to benchmarking, analyzed infection factor of benchmarking intensity, used the objective quantifying method on the selection of benchmarking.In the research of performance appraisal level, this paper has proposed corresponding all internal structure based on the ripe three level structure model, analyzed the influence of compositions of every layer to the performance, utilize the relatively ripe research results, construct the frame of appraisal, chosen the corresponding index.In the research of the implementation of performance appraisal system, This paper has used benchmarking data to have date no dimensioned, strengthened the improvement directionality of standardized number value, construct the performance appraisal system with performance calculate, coordinate degrees analysis and difference analysis.Through the research of three aspects described above, this text has basically solved the preliminary discussion supplied in performance appraisal, finished to the preliminary research work.更多还原