【作者】 夏洁；

【导师】 应放天；

【作者基本信息】 浙江大学 ， 设计艺术学， 2008， 硕士

【摘要】 用户体验是指用户访问网站的界面、功能时过程中建立起来的心理感受,它是决定互联网产品成败的关键因素。本文用简洁的语言系统化地诠释了设计、技术和商业融合是最重要的发展趋势,对什么是用户体验以及它的重要性、怎样进行用户体验设计进行了系统研究,分析了以用户为中心的设计方法进行互联网产品开发的复杂内涵,并关注于思路而不是工具或技术,从而使互联网产品具备高质量的体验。最后从可用性的角度探讨了怎样改善网站的用户体验,提高Web设计水平,从而使得用户能够更加满意和高效地使用网站来完成各种任务,突出了“以人为本”的设计理念。更多还原

【Abstract】 The user experience is the psychological feelings built during the course when a user visits a site and use its interface and features. It is the key factor to decide the success or failure of the product. In this paper, we systematically interpreted that integration between design, technique and business is the most important development trend, and we did some research on what is the user experience and why it is so important, how to design the user experience for the system. We also analyzed the user-centric approach to the design of the Web product development, focused on ideas rather than tools or techniques, so that products can have high-quality Web experience. We discussed the ways to improve the site’s user experience from the perspective of usability, and improve the level of Web design. Thus we can enable users to have more satisfactory and more efficiently use the site for their various tasks, and highlight the "people-oriented" design concept.更多还原