【作者】 石军霞；

【导师】 朱宗乾；

【作者基本信息】 西安理工大学 ， 企业管理， 2007， 硕士

【摘要】 ERP项目的高风险性决定了企业在项目实施过程中对风险进行有效的管理和控制的重要性,而项目的主要参与方ERP软件供应商的正确选择是风险管理和控制的起点。论文以ERP软件供应商的选择为研究对象,建立ERP软件供应商选择风险评价模型,为企业决策提供依据,提高企业的风险意识。首先,论文借助风险辨识理论,风险评价理论,以及国内外研究现状,在对比分析ERP软件供应商与采购供应商异同点的基础上,根据ERP软件供应商选择风险的定义与特点,从时间段的决策视点出发,按战略、战术和应用三阶段模型对企业选择ERP软件供应商过程中的风险进行分类与定义,并对各类风险影响因素进行分析。其次,通过对风险因素进行辨识,初步建立风险评价指标体系,并通过问卷调查,对数据进行搜集、整理和分析,对风险评价指标体系进行验证,接着通过层次分析法对各指标体系的权重进行计算,最后应用未确知测度评价方法,建立ERP软件供应商选择风险评价模型。最后,论文以河南省西排公司对五家ERP软件供应商的选择风险评价为例,运用风险评价模型对其进行评价,选择一家风险最小的软件供应商,实现企业信息化。更多还原

【Abstract】 The high risk of ERP project decides the importance of enterprise to manage and control risk in the course of project implementation, the right selection of ERP software supplier who is one of key participants is the source to manage and control risk. ERP software supplier is the research object in this paper which found ERP software supplier evaluation risk evaluation model, which provide the decision-making foundation and praise the risk consciousness for enterprise.First, the paper which is on the basis of risk identification theory and risk evaluation theory and domestic and abroad study situation finds out the sameness and difference according to compare between general supplier selection and software supplier, according to the definition and characteristics of ERP software supplier selection, based on the time length viewpoint, the paper classes and defines risks which enterprise selects ERP software supplier according to three phase model: strategic phase and tactical phase and application phase, and analyze risk forming factor.Second, according to the risk definition, the paper sets up risk evaluation index system, in order to verify the index system validity, dates are collected and fixed and analyze by questionnaires, the index weight is calculated by AHP. In the end, the risk evaluation model of ERP software supplier is found.Third, the paper gives an example of XiPai Company evaluating five ERP software suppliers by risk evaluation model, the company selects one of five suppliers who has the fewest risk and realizes company informatization.更多还原