家长式领导、主管信任、主管忠诚的关系研究

【作者】 李鑫；

【导师】 张小林；

【作者基本信息】 浙江大学 ， 企业管理， 2006， 硕士

【摘要】 家长式领导是华人企业中广泛存在的一种领导模式。它包括德行领导、权威领导与仁慈领导三方面要素。信任是人际交换的基础，是组织的黏合剂。而员工的主管忠诚是预测员工角色外行为、工作满意、离职倾向与工作绩效的重要变项。控制点是员工的一种性格特质，对员工的绩效表现具有预测作用。本文通过实证研究，对上述变项之间的关系进行了探讨。 研究可以分为三个步骤：首先是文献回顾，在大量文献阅读的基础上，提出本研究的构思模型和相关的研究假设；其次是问卷研究，在对上海、杭州、宁波等城市的不同行业、不同所有制的企业员工进行问卷调查，并收集数据；最后运用结构方程的方法，深入探讨了上述变项的关系。研究结果基本证实了本研究提出的假设，主要结论有： 1．家长式领导在中国大陆是普遍存在的领导现象，家长式领导的三个要素德行领导、权威领导以及仁慈领导具有较好的构思效度，能较好地反应华人领导的行为模式。 2．家长式领导对员工的主管信任有显著的预测效果，但各个维度间的影响机制不同。德行领导直接影响了员工的认知信任；权威领导、仁慈领导则直接影响了员工的情感信任。 3．员工的主管信任能够显著地预测员工的主管忠诚。认知信任对主管忠诚的各个维度都有正面影响，而情感信任只直接影响了主管忠诚的认同内化和追随维度。 4．员工的主管信任在家长式领导与主管忠诚之间起到了显著的中介作用。 5．家长式领导对员工的主管忠诚还有直接的预测关系。其中仁慈领导直接影响主管忠诚的认同内化维度；而权威领导直接影响了主管忠诚的追随维度。 6．员工的控制倾向缓冲了家长式领导的权威领导维度与员工的主管忠诚的追随维度。内控倾向越高的员工追随权威领导的意愿越弱。更多还原

【Abstract】 Paternalistic Leadership is prevailed in chinese organization.It include three elements: Moral leadership, Authoritarian leadership and Benevolent leadership.Trust is the basis of interpeasonal exchange,it is the bond of the resources in organization.Employee’s supervisory loyalty is an important predictor of the employee’s extra-role behavior, job satisfaction,intent to turn over and work performance.Locus of control is one of the employee’s personal trait, also an predictor of the employee’s performance. Based on the empirical study, the thesis discuss the relationship among the construct mentioned above.The study include three phases:First, we carefully review the literature about these concepts,and advance the construct model of the study,based on it ,we produced a set of hypothesises;Then, we conduct a questionare research, and collect the data for further analysis from the employees of organizations of different industries and different ownership in the city of Shanghai,Hangzhou and Ningbo;Finally,we use the Structural Equation Model Approach to analyze the data we collected.the outcome mainly prove our propositions,including:1. Paternalistic Leadership is a common leadership phenomena in China’s mainland.The three element of Paternalistic Leadership,including Moral leadership, Authoritarian leadership and Benevolent leadership, have good construct validity, therefore can describe the chinese leadership behavior fitly.2. Paternalistic Leadership can obviously predict the employee’s supervisory trust,and the three element have distinct impact on the two level of supervisory trust from eachother. Moral leadership influence the employee’s cognition-based trust directly; Authoritarian leadership has a slightly negative effect on the employee’s affection-based trust; Benevolent leadership also influence on the affection-based trust, but in a considerable positive way.3. Employee’s supervisory trust can predict the employee’s supervisory loyalty. Cognition- based trust have an impact on every dimension of the supervisory loyalty; meanwhile, affection- based trust influence the identification-internalition dimension and following dimension.4. Employee’s supervisory trust mediate the relationship between Paternalistic Leadership and Employee’s supervisory loyalty.5. Furthermore, Paternalistic Leadership have direct impact on Employee’s supervisory loyalty. Benevolent leadership directly affect the identification -internalition dimension of Employee’s supervisory loyalty;meanwhile, Authoritarian leadership affect the following directly.6. The control-intention moderate the relationship between Authoritarian leadership and following dimension of Employee’s supervisory loyalty.The employee of internal control-intention will follow the Authoritarian leadership more unlikely.更多还原