公司创业背景下中小企业管理者培训需求分析研究

【作者】 陈娟；

【导师】 王重鸣；

【作者基本信息】 浙江大学 ， 管理科学与工程， 2006， 硕士

【摘要】 自主创新战略是我国在“十一五”规划的建议中提出的，自主创新是以自身的研究开发为主，实现科技成果的商品化、产业化的过程。自主创新的战略要求，技术创新一定要有管理创新相配合才能最终实现企业市场地位的提升，利润最大化，以及良好的社会影响力的目标。公司内创业是公司持续创新，改善市场地位、经营状况，提高组织绩效的有效方式，也是自主创新的重要途径。内创业者，作为一种新的管理角色，他们既具备企业家的创业精神，又具备先进的管理技能，在公司内创业的过程中发挥了至关重要的作用。 本研究就是结合我国中小企业的实际发展状况，探讨公司内创业背景下管理者的胜任特征，构建胜任力模型；在此基础上，利用构建的胜任力模型来指导我国中小企业管理者的培训实践。 具体来讲，研究分为两个阶段： 第一个阶段，在大量的文献回顾的基础上，本文采用了访谈研究和内容分析的方法来提炼创业胜任特征，并初步构建胜任力模型，此后采用问卷调查的实证方法来对访谈研究得出的胜任力模型进行修正，得出最终的创业胜任力模型； 第二个阶段的研究，是在第一阶段研究得出的创业胜任力模型的基础上展开的，根据创业胜任力模型来对中小企业的管理者培训现状进行实证调查，进而得出管理者的培训需求(包括培训内容需求和培训方式需求两部分)。 从研究中可以得出以下结论，以及对管理实践的启示： (1)公司创业背景下中小企业管理者胜任力模型包含五个维度：变革管理能力、业务管理能力、团队领导能力、管理者素质以及网络管理能力。 (2)公司创业背景下中小企业管理者的各项培训需求程度同管理者的职位层次、企业类型、发展阶段相关，对于不同职位、不同类型、不同发展阶段的企业的管理者而言，胜任特征对其工作的重要程度不同，再由于自身的胜任特征具备程度不同，导致了培训的需求也不同，管理培训实践要注意针对不同的人群有针对性的进行培训。 (3)创业胜任力培训方式同一般的培训方式不同，创业胜任力的培训以经验式为主，应加强实践中学习。更多还原

【Abstract】 Independent Innovation Strategy proposed in the "Eleventh Five-Year Plan", is the process of commercialization and industrialization of the technical production mainly based on our own research and development. Independent Innovation Strategy asks for the corresponding innovation in management for that of technology to realize the upgrade of company’s market position, profit maximization and positive social influence. Corporate entrepreneurship is not only an effective means of continuous innovation, market position improvement and organization performance enhancement, but also a significant way to self-innovation. As a new role of management, intrapreneur with both the entrepreneurial spirit and advanced management skill plays an important part in corporate entrepreneurship.Combining the development situation of SMEs in China, this research discusses the manager’s competency in the context of corporate intrapreneurship and builds a competency model. Furthermore, it provides some instructions on the training for the managers from SMEs in China on the basis of the model.Concretely speaking, the research could be divided into two phases: During the first phase, based on the comprehensive literature review, this research distills the mangers’ competency in the context of corporate entrepreneurship by interviews and content analysis, and develops the preliminary competency model, which is later modified through using questionnaires.During the second phase, on the basis of the final competency model built, this research studies several cases of the training for the managers from SMEs, and then deduces the managers’ demand of training.From this research, we could draw the following conclusions:1. The competency model of managers from medium and small enterprises in the context of corporate entrepreneurship contains five dimensions: change management ability, intensify specialty skill, team leadership skill, administrative quality and network management ability.2. The demand for the depth of training designed for managers from medium and small enterprises in the context of corporate entrepreneurship differentiates between various positions and varies according to their different competency. Thus, the training practice should be designed individually.3. The training for managers from SMEs in the context of corporate entrepreneurship should be developed not the same as usual training and attaches more importance on experience and practice.更多还原