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论企业内部知识共享模式的选择

【作者】 王肖卿

【导师】 方志军;

【作者基本信息】 南京师范大学 , 企业管理, 2006, 硕士

【摘要】 知识共享是知识管理的重点,也是知识管理的难点。根据企业的实际,选择合适的知识共享模式,是企业知识管理实践迫切需要解决的问题。已有的关于知识共享的研究的重点大多集中在知识创造模式、知识共享行为和绩效影响因素、知识共享的方法及技术上,对知识共享模式选择的研究较少。一些研究证明了知识特性与知识共享模式的选择存在一定关系,认为知识的隐性程度决定了知识传递媒介的选择,但并没有就知识的其他性质与知识共享模式的选择做具体分析。 知识源与知识接受者之间的联系程度和企业的推拉知识共享的策略是影响企业共享模式的最重要的两个因素。以知识源与知识接受者之间的联系程度和企业的推拉策略为两个维度,每个维度取两个变量值,可以将知识共享模式分为四种,即1型知识共享模式(强联系、推动式),2型知识共享模式(强联系、拉动式)、3型知识共享模式(弱联系、推动式)和4型知识共享模式(弱联系、拉动式)。分析表明,影响知识共享模式选择的关键因素是知识的显隐性特征和知识的战略价值性特征。以知识特性的这两个变量为维度,可以把企业中需要共享的知识分为四种类型,即:Ⅰ型知识(显性的、高战略性的)、Ⅱ型知识(显性的、低战略性的)、Ⅲ型知识(隐性的、高战略性的)和Ⅳ型知识(隐性的、低战略性的)。研究表明,知识类型与知识共享模式的匹配性决定企业内部知识共享的活动的效率。知识类型与知识共享模式存在以下匹配关系:Ⅰ型知识与3型知识共享模式相匹配,Ⅱ型知识与4型知识共享模式相匹配,Ⅲ型知识与1型知识共享模式匹配,Ⅳ型知识与2型知识共享模式匹配。理论分析及实践操作表明,建立五个基本条件使企业内部知识共享模式综合选择得以有效实施。

【Abstract】 Knowledge sharing is the core and difficulty of knowledge management. How to select knowledge sharing mode efficiently according to the condition of enterprise , is the important topic in the practice of enterprise knowledge management . The existant researches about knowledge sharing are mostly focused on knowledge creating model、 factors which will affect behavior and result of knowledge sharing 、 method and technology of knowledge sharing, few put concentration on knowledge sharing model . Some researches have proved that there exist some relationship between the knowledge and the knowledge-sharing model, they found that the degree of the tacit determines the selection of the media, but they have not analysised that another peculiarities will affect knowledge-sharing model or not.The degree of the connection between sourcer and receiver, and the different measures of enterprises in knowledge sharing are the most important factors which will affect knowledge sharing model; basing on those two dimensions, and select two of each dimension, knowledge sharing model can be categorized four types. Research manifestoes that: the key factors which will affect the selection of knowledge sharing are two peculiarities of knowledge: explicit or tacit, high value of strategy or low value of strategy. Basing on those Variable Value, we can categorize

  • 【分类号】F270
  • 【被引频次】5
  • 【下载频次】683
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