【作者】 余琼；

【导师】 程样国；

【作者基本信息】 南昌大学 ， 行政管理， 2006， 硕士

【副题名】以南昌东湖区政府为例

【摘要】 伴随着社会经济的发展，地方政府在整个社会经济发展中的角色越来越重要，其最为重要的功能之一就是提供公共服务。尤其是在日益强化的全球化趋势下，各国地方政府面临着共同的改革压力——如何有效地提高地方政府的公共服务能力?当前，在“新公共管理理论”、“治理理论”和“新公共服务理论”等理念的指引下，西方各国地方政府在改革方向上呈现出较强的一致性，即建设服务型政府。而我国地方政府自20世纪90年代中期开始探索，到目前全面推进服务型政府建设，已取得了一定的成就。本文以此为出发点，借鉴西方地方政府建设服务型政府的经验教训，结合我国地方政府建设服务型政府的现状，并通过选取南昌市东湖区政府作个案分析，对进一步推动和完善我国地方服务型政府建设提出相应的对策。更多还原

【Abstract】 The development of economy and society has in such an overall social scale brought a more important role for local government, in which offering an effective public service has become one of the most significant functions of local governments in every country. Swimming in the tide of a strengthening globalization, local governments are under the same pressure to improve public service performance. Under the guide of New Public Management Theory, Governance Theory and New Public Service Theory, reforms in local governments in Western countries have shown great similarity in building a service-oriented government. Local governments in China began their probe from the middle of the 1990s, from then on to the present construction of an all-scale service-oriented local government, certain achievements have been realized. This paper starts from present achievements, in view of experiences and setbacks in the West, combines the current condition in China in the relevant construction, selects Donghu District in Nanchang as its case, brings forward more measures and theories to push service-oriented local governments in China.更多还原