DJ公司绩效管理体系的研究与设计

【作者】 李云波；

【导师】 李永建；

【作者基本信息】 电子科技大学 ， 工商管理， 2006， 硕士

【摘要】 持续增长、稳定发展是企业成长、壮大过程中的两个核心问题。优秀的企业,除了需要卓越的领导人、自我革新的内部管理流程外,还离不开一套基于企业发展战略的绩效管理体系。有效、适合的绩效管理体系,是企业在激烈的竞争市场中获得自己发展空间的保障。DJ公司是四川省电力直属的一家中型国有电力建设企业。由于长期受我国电力企业计划经济体制下的管理模式和观念的影响,无论是在管理理念还是方法上都滞后于市场化的要求,存在诸多薄弱环节。其中长期平均主义分配体制导致的员工与组织的绩效考评缺失己经成为企业管理“水桶”中的“短板”。随着我国市场经济的发展和电力体制改革的深入,电力建设企业已经进入市场化竞争。如何在激烈的市场竞争中提升企业的核心竞争力,具有十分重要和深远的意义。因此电建企业内部管理的革新和提升显得非常迫切和必要。在此背景下,本文主要研究该公司绩效管理问题。通过收集内部资料、行业信息,采用问卷调查、访谈、工作日志、工作观察等方法对DJ公司进行全面了解后,重点对公司的人力资源现状和绩效管理现状进行分析诊断,找出存在问题,从而确定了解决这些问题的思路和方法。在绩效管理相关理论的指导下,本文利用了饼图分析法、SWOT分析法、雷达图分析法、鱼骨图分析法等分析方法和工具对所收集的信息及数据进行分析处理,结合平衡计分卡(BSC)及关键绩效指标(KPI)法的基本原理,利用目标管理法(MBO)的思想,将以结果为导向和以过程为导向的考核方法做了综合,提取出了基于战略,以岗位目标为导向,行为和业绩并重的绩效指标体系和具体的绩效考核实施方案,并根据公司人力资源实际情况,结合绩效管理PDCA的理论思想,成功设计出了一套完整实用的绩效管理体系。经过实际运行,该绩效管理体系获得良好效果,解决了长期困扰公司的因无完整的绩效管理造成的平均主义分配的局面。为公司内部管理的完善和提升以及战略目标的实现提供了有力支持。对DJ公司的长远发展有着实际的重要意义,也值得同类企业参考和借鉴。更多还原

【Abstract】 Sustained growth, stable development is two core issues in the development and growth strengthen process of enterprises. For an outstanding enterprise, we need the excellent leadership and self-renewal of internal management processes, but also a performance management system based on the development strategy of the enterprise management. Effective and appropriate performance management system is the protection for the enterprises that want their own development market space in the fierce competition.DJ Company is a medium-sized state-owned power construction enterprise directly subjected Sichuan power enterprises. Due to the long-standing influence of the planned economy model and the management concept of our country electric power business enterprise, both in management philosophy or methods are lagging behind market demand, exist many weak links. And the long egalitarian distribution system, leading to the deficiencies in staff and organization performance appraisal, is a business management "short bucket" of the "buckets". Along with the development of the market economy and structural reform in the electricity power construction, companies have entered the market competition. How to upgrade their core competitiveness in the fierce competition market is a very important and far-reaching significance. So calling for internal management innovation and upgrade is very urgent and necessary.Under this background, this thesis is mainly on performance management. Through the collection of internal information, industry information, by the using of questionnaires, interviews, work-log, observation and other methods, we have a comprehensive understanding of the company. Then focused on the status of human resources management and performance diagnostic analysis of the current situation, we identify problems and resolve these issues to determine the ways and ideas.By the relevant theoretical guidance of performance management, this article use the method of pie chart analysis, SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis, radar map analysis, fish bone analysis, combined with BSC (Balanced Scorecard), KPI (key performance indicators), and use the idea of MBO (Management更多还原