【作者】 张霖；

【导师】 高宏；

【作者基本信息】 天津大学 ， 管理科学与工程， 2005， 硕士

【摘要】 进入21世纪,随着以计算机、通信和相关技术不断融合为标志的知识经济的兴起,打破了传统意义下以国界、行业及资源优势划分的经济领域界限,使经济全球化、市场一体化的进程日益加快。信息技术的发展,使传统的经营理念及管理模式面临极大挑战的同时,也推动了经营理念的转变、管理模式的重新调整。现代信息技术尤其是网络技术及管理信息系统的应用,可以解决组织的信息不对称问题,并通过信息系统软件的合理规划在一定程度上解决组织原有流程中的僵化、单一化等管理瓶颈问题,所以应用信息技术可以提升组织的整体效率。建立组织的管理信息系统不是一般意义上的计算机自动化处理,它的引入必将导致原有的业务流程、组织结构以及人事安排等根本性地改变。本文将以应用信息技术对组织业务流程的改变为主要研究内容,以天津市招生考试院下属高等自学考试机构管理信息系统的建设与其业务流程的变更为主要研究背景,并贯穿本文始终。首先论述了信息时代竞争环境的变化给该组织带来的挑战与机遇,提出了该组织原有的业务流程已经不适应信息时代对管理需求;其次介绍了该组织利用信息技术建设管理信息系统的相关过程。尤其分析了信息技术对于该组织管理能力提升的各种可能性的前提下,对于其原有流程进行的优化设计过程。最后再将新旧流程进行对比,找出由于信息技术的介入,对于其原有业务流程所造成的具体影响。在本文分析和论述的过程中,运用了国内外现代组织理论,并穿插了实际案例的分析,力图使观念的阐述更全面、完整。更多还原

【Abstract】 In the 21 Century , the rising of knowledge economy with the syncretizing ofcomputer, communication and other related technologies as its sign, has broken thetraditional economy boundary divided by national boundaries, and resourcesuperioties. Furthermore, it quickens the process of economic globalization andmarket integration increasingly. The development of information technology haschallenged the traditional management, meanwhile it has also pushed the change ofmanagement as well as the adaptation mode.Applications of modern information technology , such as web technology andMIS ,can solve the problem of information Dissymmetry in organizations. Somebottleneck management problems, such as rigidity and simplification of theorganizations’ old operation flow can also be solved by reasonable planning ofinformation system to some extend, so that the application of IT can make wholeorganization more efficient . Constructing organizational MIS is not just a computerautomation process in general meaning , its application will certainly lead to theultimate changes of operation process, organization structure and personnelarrangement .This paper will focus on the change of organizational operation process caused bythe application of information techniques, case study is based on the MIS constructionand operation flow innovation of higher self-education branch of TianJin examinationinstitute. Firstly, this paper discusses the challenges and opportunities toward theorganization in the information ages;secondly , the paper introduces the relatedprocess of the organizational MIS construction by means of information technology;Finally , this paper contrasts new process with the old , and demonstrates theimpaction of the original process due to IT’ intervention .This paper applies modern organization theory interlude by the study of real cases,in order to make the demonstration more complete and integrated.更多还原