【作者】 苏蕙；

【导师】 邵志芳；

【作者基本信息】 华东师范大学 ， 基础心理学， 2005， 硕士

【摘要】 专长研究是认知心理学领域中一个重要课题,专家和新手比较的研究方法是专长研究中最主要的研究方法。此方法己被广泛用于许多领域的研究。简历筛选作为人才招聘的第一环节,对整个招聘过程相当重要。简历筛选方面的相关研究也越来越受到研究者的关注。本研究将专家和新手比较的研究方法应用到简历筛选这一领域,比较专家和新手在简历筛选任务上的差异。本研究采用问卷法和言语报告法收集资料,主要用x2检验和t检验来统计资料。主要比较专家和新手在简历筛选任务上的四个方面的差异:(1) 比较专家和新手在招聘销售代表方面的知识经验:(2) 比较专家和新手对岗位描述的理解;(3) 比较专家和新手在简历筛选中认知方面的差异,如正确性、知觉、自我监控等;(4) 比较专家和新手在简历筛选中搜索信息的方式和判断标准上的差异。研究结果表明:(1) 专家招聘销售代表时考察的方面更多,知识更丰富,更有层次性;这和他们丰富的实践经验有关。 (2) 专家在岗位描述项目上有显著的回忆优势;根据此份岗位描述,专家比新手看重的方面更多。 (3) 专家和新手在正确性上的差异与任务要求有关;专家的自我监控技能好于新手。 (4) 专家和新手搜索信息的方式、使用的判断标准数量和内容有差异。将专家和新手比较的方法应用到简历筛选领域的研究有十分重要的理论意义和实践意义,也存在很大的研究空间,值得我们继续探索。更多还原

【Abstract】 The exploration of expertise lists among the most important themes in cognitive psychology. Comparation between expert and novice is the main method for the exploration of expertise. It is widely used in many fields. As the first step in recruitment, resume selection is very important to the whole process of recruitment. More and more researchers have paid attetion to researches on resume selection. In this thesis, the author attempts to apply the method of comparation between expert and novice into resume selection, compare expert and novice’s performances on resume selection.In this thesis, the author collects datas through questionair and thinking aloud, and use x2 test and t test for statistics. The author compares expert and novice’s performances on resume selection in four aspects: (1) knowledge and experience in sales representative’s recruitment; (2) the understandings for Job Description (JD) ; (3) cognitive aspects, for example, correctness, perception, self-monitoring and so on; (4) the way of searching information and standards of judgement.The result of experiments showed that :(1) During the recruitment of sales representatives, Experts examine more aspects and have richer knowledge in rank orders. This relates to their rich experiences; (2) Experts have advantages on recalling the items of JD. According to this JD, experts examine more aspects; (3) The differences on correctness relate to the task contents. Experts have stronger abilities of self-monitoring; (4) There are differences in the way of searching information on resumes and in the quantity and content of standards of judgement between expert and novice.It has important significance in theory and practice that we apply the method of comparation between expert and novice into resume selection. We can do more researches in future.更多还原