【作者】 王能元；

【导师】 霍国庆； 宋小冬；

【作者基本信息】 中国科学院研究生院（文献情报中心） ， 图书馆学， 2003， 硕士

【摘要】 信息化建设是当今企业改革的必由之路，ERP实施是信息化建设的主要途径，业务流程重组又是ERP实施的前提条件。但业务流程重组带来的高风险驱使人们寻求新的研究方法，信息流重组就是从信息流的角度研究业务流程重组的新方法。 本文从分析业务流程重组入手，在概述业务流程重组研究的基础上，重点分析了业务流程的要素构成，并将业务流程简化为信息流与物流两大要素，提出了研究业务流程的两个层面：信息层面与业务层面。在此基础上，提出了信息流重组的基本观点，包括信息流重组的概念、特点以及与业务流程重组的关系。并且认为信息流重组是业务流程重组的前期规划阶段，进一步将业务流程重组划分为两个阶段：即信息流重组阶段与具体的业务流程重组阶段，信息流重组能对具体的业务流程重组起到指导作用。 本文还结合企业战略目标，分析了信息流重组研究的三种路径，并以此为基础，提出了信息流重组的三种模型：即价值链驱动的信息流重组模型(VC-IPR)，大规模定制驱动的信息流重组模型(MC-IPR)，虚拟企业驱动的信息流重组模型(VE-IPR)。其中，VC-IPR模型以价值链整合、价值增值为重组的基本指导思想；MC-IPR模型将大规模生产与个性化定制相结合，以满足客户个性化需求为核心；VE-IPR模型则以整合企业外部资源为手段，以核心竞争力整合为重组原则。在分析各自基本理论的前提下，从核心信息流识别、信息流程图描述、重组方法与过程等方面对三个模型作了较为详细的阐述，并分别以具体案例进行了分析。 本文的创新点体现在以下三个方面：(1)将业务流程分解为信息流与物流两大要素；(2)提出企业信息流重组概念与基本思想；(3)提出信息流重组的三种模型。 文中一共包括22个图，5张表更多还原

【Abstract】 Informization construction is necessary for current enterprises’ reformation. The implementation of ERP is the major way of enterprise informization construction, and business process reengineering(BPR) is the prerequisite for ERP. But the high risk of BPR urges people to seek new research methods, and information process reengineering(IPR) is just the new way to study BPR from the angle of imformation process.This paper begins with the analysis of BPR. Based on the overview of BPR, the key elements of business process(BP) are emphasized, BP is divided into information process and physical process, and two levels for studying BP are put forward, namely, information level and business level. Then the basic idea of IPR is put forward, including its concept and characteristics, also the relation between PR and BPR. Furthermore, PR is considered as the earlier project process of BPR, and BPR can be divided into two stages, that’s, EPR stage and concrete BPR stage. For the above stages, the former is the guidance of the latter.This paper also analyzes three reproaches of studying IPR on the basic of the enterprise strategy, and three IPR models are proposed. The first one is ValueChain-oriented IPR model which is directed by value chain integration and value-added idea. The second one is MassCustomization-oriented PR model which combines mass production with personalized customization and concentrates on customers’ personalized demands. The last is VirtualEnterprise-oriented PR model which is driven by external resources and integrated by key competition ability. Moreover, after analyzing the basic theory of each model, each model is depicted in detail from core information processes identification, information process map description and reengineering processing. In the end, each model is analyzed with a specific example.The contribution of this paper is concluded in the following three aspects. First, BP is divided into information process and physical process. Second, the concept and basic idea of enterprise PR are proposed. Finally, three kinds of PR models are put forward.This paper includes 22 graphs and 5 tables.更多还原