【摘要】 便民服务设施是基层社区公共服务体系的重要组成部分，在当下的城市更新与新型城镇化建设中发挥着关键作用。以四川省成都市为例，聚焦城市边缘社区生活圈的便民服务设施建设情况，并对便民服务设施满意度进行系统评价。基于社会访谈调查文本数据和地理信息数据，采用中文主题分析与情感分析方法，细化设施需求频率、不同维度便民服务关联性、居民情绪指数等评价指标，识别城市边缘社区居民对便民设施的满意度及其内在原因，从而填补现有文献对边缘地区便民服务设施的研究空白，并在一定程度上改进评价指标体系构建中的不足，为优化便民服务设施布局、提升居民满意度以及推进城乡一体化发展提供理论支持和实践依据。更多还原

【Abstract】 Community service facilities are a vital component of the grassroots community public service system and play a crucial role in current urban renewal and new-type urbanization initiatives. Taking Chengdu, Sichuan Province as a case study, this research focuses on the development of community service facilities within the living spheres of urban fringe communities and conducts a systematic evaluation of satisfaction with these facilities. Based on the text data from social interviews and geographic information data, this study employs the Chinese topic analysis and sentiment analysis methods to refine the evaluation indicators such as the frequency of facility demand, the correlation of community service facilities across different dimensions, and the resident sentiment indices. This study identifies the residents’ satisfaction with community service facilities in urban fringe communities and the underlying reasons, thereby filing the research gap in existing literature regarding such facilities in peripheral areas. It also addresses shortcomings in the construction of evaluation indicator systems to some extent, providing theoretical support and practical evidence for optimizing the layout of community service facilities, enhancing the resident’s satisfaction, and advancing the integrated urban-rural development.更多还原