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用户导向的知识产权信息服务探索——基于同济大学图书馆的实践与思考
Exploring User-Oriented Intellectual Property Information Services——Insights from the Practice of Tongji University Library
【摘要】 高校知识产权信息服务是国家创新驱动发展战略的重要支撑,亦是图书馆突破传统服务边界、实现战略转型的关键实践领域。同济大学图书馆立足于用户至上的根本理念,通过多年持续递进的服务实践,凝练形成了基于技术生命周期全链条服务、多目标需求精准响应、协同创新构成的三维驱动模式,并从服务规范化治理、专业化能力建设、平台化资源保障三个维度,梳理了同济馆知识产权信息服务创新的操作机制。最后,提出高校图书馆需主动融入国家战略,着力破解人才结构性矛盾及服务标准化建设滞后两大核心命题,以此推进知识产权信息服务工作可持续发展。
【Abstract】 Intellectual property information services(IPIS) in universities constitute a vital pillar supporting China’s national innovation-driven development strategy. Simultaneously, they represent a critical domain for libraries to transcend traditional service boundaries and achieve strategic transformation. This study employs the case study methodology to systematically elucidate the practical pathway of IPIS at Tongji University Library, aiming to provide a reference for other university libraries seeking to advance their own efforts in this area. Over the past decade, Tongji University Library has adhered to the user-centered and service-oriented principle, with a core focus on enhancing service effectiveness. Its development has undergone three main stages: demand response, capability alignment and disciplinary deepening, positioning IPIS as a significant practical direction for Tongji University Library’s strategic transformation and in-depth development. Through years of aligning user demands with institutional endeavors, the library has achieved systematic integration of service processes by implementing technology life-cycle embedded services, constructed a precise service provision system based on differentiated target needs, and promoted industry ecosystem co-construction and extension of socialized services by leveraging collaborative networks. Through targeted design and planning of institutional safeguards, capacity building, and resource allocation, the library has cultivated a professional IPIS team. Comprising a core group of members collaborating with interdisciplinary technical experts, the team is equipped with authoritative intellectual property databases and analytical tools, establishing collaborative channels between academia and industry, and constructing a multidimensional operational framework. The practice at Tongji University Library has expanded the boundaries of traditional library information services and effectively facilitated the transformation of the library’s role from a literature resource manager to an innovation ecosystem enabler. Looking forward, Tongji University Library will benchmark its efforts against the requirements outlined in the “Work Guidelines for National Intellectual Property Information Service Centers in Universities” jointly issued by the China National Intellectual Property Administration(CNIPA) and the Ministry of Education(MOE). It will focus on the university’s key and distinctive disciplines, prioritizing the exploration of three core services, which are high-quality IP creation, high-efficiency utilization and high-standard protection. The study also points out that university libraries need to proactively integrate into national strategies and focus on resolving two core challenges, the structural imbalance in talents and the lag in service standardization development, to promote the sustainable development of intellectual property information services.
【Key words】 Academic Library; Intellectual Property Information Services; User-oriented;
- 【文献出处】 大学图书馆学报 ,Journal of Academic Libraries , 编辑部邮箱 ,2025年03期
- 【分类号】G252;G258.6
- 【下载频次】126