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基于排队论的门诊服务队列研究中评价结果的优化分析

Optimization Analysis of Evaluation Results of Outpatient Service Matched Cohort Analysis Based on the Queuing Theory

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【作者】 姚月朋季昕昱韦云

【Author】 YAO Yue-peng;JI Xin-yu;WEI Yun;Beijing University of Chinese Medicine Dongfang Hospital Information Center;

【机构】 北京中医药大学东方医院信息中心

【摘要】 目的通过评价了"基于排队论的门诊等待时间动态监测系统"所产生的监测数据,找到目前系统存在的问题,进一步研究改进方案。方法采用比较分析的方法对门诊业务监测数据进行评价,并根据排队论计算模型的参数特征提出了新的优化方案。结果经过对比分析与算法模型的理论研究,提供了新的算法改进方案。结论应用排队论理论对门诊各环节服务水平进行评价与优化求解是可行的。

【Abstract】 Objective To find out the issues in the current system by evaluating the monitoring data of the outpatient waiting time dynamic monitoring system based on the queuing theory thus further researching the improvement plan. Methods The outpatient business monitoring data were evaluated by the comparative analysis method, and the new optimization plan was put forwards according to the parameter attribute of computer model of the queuing theory. Results The new algorithm improvement plan was put forwards after the comparative analysis and theoretical research of algorithm model. Conclusion It is feasible to evaluate the service levels of each link by using the queuing theory.

  • 【文献出处】 中国卫生产业 ,China Health Industry , 编辑部邮箱 ,2017年04期
  • 【分类号】R197.32
  • 【被引频次】4
  • 【下载频次】198
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