节点文献
某县医院开展第三方患者满意度调查的实践与体会
Practice and Experience on Patient Satisfaction Survey by Third-Party in One County Hospital
【摘要】 在某县医院,探索并建立了第三方患者满意度调查评价机制。指出第三方调查为患者和医院的良好沟通搭建了桥梁,督促医院不断改进医疗服务质量,提升了医院整体形象。
【Abstract】 Taking a county hospital for example,the paper explored and established a evaluation mechanisms on patient satisfaction survey by third-party. The third-party survey built a good communication bridge for patients and hospitals,and urged hospitals to continue improve health care quality and enhance the overall image of the hospital.
- 【文献出处】 中国卫生质量管理 ,Chinese Health Quality Management , 编辑部邮箱 ,2013年06期
- 【分类号】R197.3
- 【被引频次】4
- 【下载频次】148