【摘要】 [目的]探讨某市三级综合医院护士遭受工作场所暴力的特征及影响因素。[方法]使用问卷调查法测量某市3所三级综合医院484名护士在过去1年遭受工作场所暴力的发生率、特征、所在医院的态度和措施,并分析其影响因素。[结果]工作场所暴力的发生率为63.0%,"工作部门"、"处理得力"、"对护士的重视程度"、"鼓励上报"、"保安全天定时巡逻"和"候诊区座椅均固定"对工作场所暴力的发生有影响。[结论]某市三级综合医院护士遭受工作场所暴力的现象较普遍,建议医院管理者加强重视,采取相应措施降低护士遭受工作场所暴力的风险。更多还原

【Abstract】 [Objective] To explore the pattern and impact factors of workplace violence(WPV) towards nurses in tertiary general hospitals in a selected city.[Methods] Questionnaires were completed by participants to examine prevalence and influence of WPV against nurses as well as attitudes and preventive measures taken by the employers.[Results] During the past one year,63.0% nurses investigated suffered from WPV.Working departments,strong support,putting a premium on nurse,encouraging WPV reporting,routine security patrolling,and fixed seats in waiting rooms were the leading impact factors of WPV.[Conclusion] Nurses’ experience of WPV is a prevalent phenomenon in tertiary general hospitals in the city investigated.It is urgent for hospital administration to raise attention to WPV and reduce the related risk.更多还原