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关联规则分析在电信交叉销售中的应用研究
Research on application of association rule analysis in cross-selling strategy in telecommunication
【摘要】 在阐述电信运营企业市场竞争和营销活动中存在的问题的基础上,结合电信企业的特点,分析了在该行业营销领域采用交叉销售策略的必要性,并将数据挖掘中的关联规则分析法应用于交叉销售分析中。详细介绍了关联规则分析法中的Apriori算法原理,并用该算法对电信业务数据进行了分析,给出了业务之间的关联,为企业实施交叉销售提供了有力的数据支持。
【Abstract】 The telecommunication industry’s problem is expounded which they come up to in market competition and action of sales,and then the need of applying the cross-selling strategy is analyzed to the industry on the basis of combining the enterprise’s characteristic.The analysis method of association in data mining technology is applied to the analysis of cross-selling.And then the theory of the Apriori algorithm is introduced in detail.In the end,we use the algorithm to analyses a series of data and then find out the relation of the businesses,develop data support for enterprise’s cross-selling strategy.
【Key words】 telecommunication; data mining; cross-selling; association rule; Apriori algorithm;
- 【文献出处】 计算机工程与设计 ,Computer Engineering and Design , 编辑部邮箱 ,2008年22期
- 【分类号】F62
- 【被引频次】21
- 【下载频次】354