【摘要】 创建无障碍医院活动把“无障碍”理念引入到医院的服务之中,在减少和消除通行、沟通、心理、行为、管理、观念等6个方面障碍的过程中,融入人文关怀,体现以人为本,实现全员、全程参与,让医患双方携手努力,共同克服疾病这个人类健康的最大障碍,并在此基础上克服和减少其它各种障碍,使医疗服务达到“流畅、规范、和谐”层面,不断满足人民群众日益增长的健康需求,进而使病人满意、职工满意,增进社会和谐。本文主要探讨创建无障碍医院的理念与基本实践。更多还原

【Abstract】 The concept of non-handicap was introduced to the hospital service through the project of creating non-handicap hospital. There were barriers in the sections of communication, mentality, action, management and intention. Thehuman thought service should be added during the removal barriers process.更多还原