【摘要】 本文基于 OECD各成员国所制定的并实施的成功的公共服务创新措施和实践战略 ,提出了一个有关公共服务改革管理的框架。在明确了公共服务面临的来自内部和外部的严峻挑战的基础上 ,指出了进一步改善公共服务的改革方向更多还原

【Abstract】 The aim of this study is to develop a framework for the management of public service reform, based on successful innovations and practical strategies, which have been developed and implanted across the OECD countries. This study identifies the critical challenges with and outside the public service, and implies the reform direction of new improved public service.更多还原