【作者】 杨兵；

【导师】 蒲云；

【作者基本信息】 西南交通大学 ， 公共工程组织与管理， 2011， 博士

【摘要】 随着改革开放和市场经济的不断深入,我国的城市化进程加速,而农村的发展却相对滞后。在信息化逐步改变城市居民的生活方式和生活习惯的同时,偏远地区的农村居民却很少能感受到这种改变。城市和农村在信息化基础设施和信息获取方式上的差距,正使得城乡信息差距进一步拉大,从而阻碍了城市和农村信息的交流,阻碍了农村社会和经济的发展,阻碍了城乡一体化建设。电子政务在我国的发展已经经历了20多个年头。这20多年来,电子政务为中国政府的改革和发展提供了有效的手段,促进了中国政府行政体制改革和业务流程改造,实现了公共事务的网络化、信息化,使政府更加的高效、透明、公正、公平。在网络日益普及的今天,以电子政务的手段为公众提供公共信息服务就显得越来越重要,尤其是在推进城乡一体化过程中,网络提供的农业、就业、社会保障、医疗等各种公共信息服务,使得城市居民和农村居民都能及时、准确地获得这些信息,从而缩小城乡的信息服务差距,为推进城乡一体化建设提供信息支持和服务保障。本文首先介绍了电子政务公共信息服务的内涵和特点,随后以成都市为研究对象,从实证的角度分析了城乡信息差距对公共信息服务的影响,在此基础上,建立了电子政务公共信息服务体系的评价指标,应用数据包络分析方法对成都市12各区县的电子政务公共信息服务水平进行了测评,最后,提出了城乡一体化的电子政务公共信息服务的实现途径。通过分析发现,加大信息化基础设施是减小城乡信息化水平差异的首要任务,在信息化基础设施没有达到一定的规模水平时,信息化发展环境和信息化技术应用水平对城乡信息化的贡献不大,甚至是负影响。此外,城乡计算机拥有量和城乡移动电话拥有量已经成为影响城乡信息化水平差异的关键因素。这也说明了,新型的信息手段已经成为推进城乡信息化建设过程中主要形式,且在城乡信息化建设中发挥重要作用。其次,成都市各区县的电子政务公共信息服务水平差异不大,表面上看成都市各区县的电子政务公共信息服务水平在技术有效性、规模收益和总体有效性上都达到了较高的水平。虽然技术上的投入是必须的,但并不是主要的,更重要的是如何加强管理,通过整合电子政务公共信息服务资源和改变电子政务公共信息服务的提供方式来发挥电子政务公共信息服务的效能。最后,论文从完善电子政务公共信息基础实施建设、整合城乡电子政务公共信息服务资源和建设城乡一体的电子政务服务体系三个方面探讨了成都市城乡一体化电子政务公共信息服务的实现途径。本文的价值在于从实证的角度分析了成都市城乡信息差距对公共信息服务的影响；构建了基于政府门户网站的电子政务公共信息服务评价体系；探讨了成都市城乡一体化电子政务公共信息服务的实现途径。更多还原

【Abstract】 With With the development of the reform and opening up and the deepening of the market economy, urbanization is accelerating rapidly, while the development of rural areas is relatively lagging behind. And as the information is gradually changing urban residents’way of life and their lifestyle, the rural residents rarely experience such kind of changes. Due to gaps of the information infrastructure and the access to information between urban and rural areas, the information gap is further widening, thus hindering the exchange of information and impeding the rural areas’social and economic development as well as the construction of the urban-rural integration.The E-government has developed for more than 20 years in China. In these years, e-government has acted as an effective means in Chinese Government’s reform and development, promoted the Chinese government’s administrative system reform and transformation of business processes, and achieved the network and informatization of the public affairs, making the government more efficient, transparent, fair and just. The growing popularity of the Web has made the public information service more important by means of e-government; especially during the process of promoting the urban-rural integration, various kinds of public information services on agriculture, employment, social security and medical treatment have enabled both the urban and rural residents to acquire information timely and accurately, thus bridging the gap of information service between urban and rural areas and providing information support and service insurance in the process pf promoting of urban-rural integration.This paper firstly introduces contents and features of e-government public information services’and then describes the mode of the e-government public information services’ integrated and personalized services, establishes the evaluation index of the e-government pubic information service and evaluated the e-government pubic information service in 12 districts and counties by means of network data analysis. Based on this, this paper analyzes the status quo of the gap of informatization between urban and rural areas of Chengdu from an empirical perspective, thus extracting out the function of the e-government pubic information service in promoting the urban-rural integration. Finally, through combining the previous analysis, it studies the realization way of the e-government public information service.Through the analysis, we found that the deference in e-government public information service level is not obvious in all districts and counties of Chengdu. Ostensibly, the e-government public information service level in all districts and counties of Chengdu has already reached a high level in technology effectiveness, scale profit and validity. Although the technical input is necessary, it is not the major factor. The more important thing is how to strengthen the management, and to fully exert the effectiveness of the e-government public information service through changing the e-government public information service’s ways of supply. Secondly, to increase the information infrastructure investment is the primary task in reducing the level of urban and rural differences in information. Because when the information technology infrastructure has not reached a certain level, environment of the information development and the level of information technology application contribute little to the urban-rural information, or even a negative impact on it. In addition, the amount of computers and mobile phones owned in urban and rural areas has become a key factor in influencing the level of information. This has also explained that new communication means such as computers and cell phones has become a main form in the process of promoting urban-rural integration, and it has played an important role in the construction of the urban-rural information. Finally, the government must provide public information service from the perspective of the public, and provide personalized public information services through the use of information means, making e-government public information services really play its effectiveness to further promote the construction of urban-rural integration.The potential value of this paper lies in that it establishes the e-government public information service evaluation system, analyzes the information gap between the urban and rural areas in Chengdu and explores the realization way of the e-government public information service in the urban-rural integration process.更多还原