【作者】 赵子建；

【导师】 黄汉升；

【作者基本信息】 福建师范大学 ， 体育教育训练学， 2005， 博士

【副题名】体育教育质量管理体系的理论探索与模式构建

【摘要】 运用文献资料法、问卷调查法、专家访谈法、个案研究法、行动研究法及数理 统计法等研究方法,以高等体育院校教育质量管理体系及其文件为主要研究对象, 在理论方面分析了目前中国高等体育院校的教育质量管理现状和模式,讨论高等体 育院校教育质量管理中存在的问题,基于ISO9000:2000族标准提出了高等体育院 校教育质量与教育质量管理的概念。探讨高等体育院校引入ISO9000:2000族标准 建立新型教育质量管理体系的必要性与可行性,用系统与过程的方法对构成高等体 育院校教育质量管理体系的管理职责、资源管理、体育教育服务实现以及测量、分 析和改进的过程等4个要素进行了详细的研究,尝试构建出新型的高等体育院校教 育质量管理体系,用科学化的模式保证高等体育院校教育质量和教育管理水平的提 升。在探讨高等体育院校教育质量管理体系特殊性的基础上,提出了高等体育院校 在实施教育质量管理体系中应注意的问题,以保证体系的有效实施和持续改进。在 实践方面,通过实证研究来验证高等体育院校实施教育质量管理体系的效果,论证 课题研究的理论阐述。研究结果表明:1.在高等体育院校教育管理中应用ISO9000 是建立教育质量管理体系是必要的和可行的。ISO9000:2000族标准8项质量管理原 则所倡导的理念更强化了应用的必要性与可行性;2.高等体育院校教育质量是指高等 体育院校教育满足教育需求主体明确或潜在的需求的程度,即高等体育院校提供的 教育服务达到或超过学生、家长和用人单位期待的程度:3.教育质量管理是指高等体 育院校在教育质量方面指挥和控制组织的协调活动,即确定教育质量方针、教育目 标和职责并在体育教育质量管理体系中通过教育质量策划、质量控制、质量保证和 质量改进使其实施的全部教育管理职能的所有活动;4.高等体育院校的产品是体育教 育科研服务,顾客是学生、家长以及用人单位。新型产品与顾客观念符合高等体育 院校作为一个组织的社会存在价值,充分体现“以人为本”的现代教育观念;5.教育 质量管理体系是指在教育质量方面指挥和控制高等体育院校的管理体系,包含管理 职责、资源管理、体育教育服务实现与测量、分析和改进等4大要素:6.高等体育院 校应用ISO9000建立并实施教育质量管理体系能强化教育质量管理,提高教育质量: 7.能够满足学生、家长和社会对高等体育院校教育种类和质量的需求,利于教职员工 素质的提高及经济效益的增长。针对研究中的问题,提出以下建议:1.高等体育院校 教育质量管理必须从发展的角度,准确地把握新形势下教育质量的要求,不断在创 新的过程中形成自身的特色和优势,为确保教育质量的提高而创新:2.建立教育质量 管理体系要紧密结合高等体育院校的需要,不能简单套用或模仿ISO9000:2000族 标准,要以国家教育方针为依据,以质量管理8项原则为指导,以顾客为关注焦点, 识别其需要和期望,确定院校的教育质量方针和目标;3.要考虑高等体育院校与生产 企业的本质差别,既要吸收企业和国内外教育领域推行ISO9000的成功经验,又要 创新,还要尊重教育管理规律和院校自身实际,形成具有高等体育院校自身特色的 教育质量管理体系。更多还原

【Abstract】 Resorting to literature collection, questionnaire survey, expert interview survey, case study, action research and statistics, the author of this dissertation regards as the research objects the quality management system and the documents of the higher PE Academy, gives a theoretical analysis of the present situation and mode of the education quality management in the higher PE academy, points out its current problems and explores the necessity and feasibility of applying ISO9000:2000 to the education quality management of the higher PE academy and attempts to put forward some rules and principles, suitable for the establishment of the education quality management system. From the practical perspective as to the improvement of education quality management of the high PE academy, the author of this dissertation, employing the methods of system and process based on ISO9001:2000, gives a detailed research into management responsibility, resource management, product realization and measurement-analysis-improvement with respect to the education quality management system of the high PE academy. The author attempts to construct a new type of education quality management system for the high PE academy, to apply a system management to the education quality management of the high PE academy, to guarantee the improvement of the education quality and management of high PE academy. Moreover, after exploring the particularities of education quality management system of the high academy of physical education, the author of the dissertation points out some possible problems in its implementation in order to ensure its effectiveness and continual improvement, and to meet the high demands for education quality management of the high PE Academy as a result of economic development and social progress. The author of this dissertation carries out a pilot study to test the effectiveness of establishing and implementing education quality management system in the high PE academy and to demonstrate the theoretic possibility.The result shows that: 1. it is necessary and feasible to apply ISO9000: 2000 to the education management of high PE academy. The ideas embodied in the 8 principles of the quality management system further enhance the necessity and feasibility; 2.the high PE academy education quality refers to the degree that the high PE academy meets the explicit and implicit needs of the education subjects. 3.Education quality management refers to the coordinating activities that the high PE academy conducts revolving around the improvement of education quality, and the scheme, organization, plan, implementation, check, supervision and censorship that the high PE academy implements aiming to meet the increasing demands for high education quality; 4. Education quality management system refers to the management system that can direct and control the education quality in the high PE academy; 5.The product in the high PE academy is the service for PE teaching and scientific research; the customer is students, parents and society; 6.the construction and establishment of education quality management system can strengthenthe education quality management in the high PE academy, improve its education management; 7.meet the needs of students, parents and society for variety and quality; gain a good social reputation and establish a good image of famous brand, pay dividends, in improving the quality of all the staff in the high PE academy, and contribute to the economic development. In view of the problems existing in the research, the author of this dissertation puts forward the following suggestions: 1. The education quality management in the high PE academy must, from the perspective of development, grasp the very requirement of the high PE academy under the new circumstance, and it must form its own features and advantages during the process of innovation; 2.the establishment of education quality management system in the high PE academy must take its own needs into consideration without simply imitating the cluster standards of ISO9000:2000, base itself on national education policy and task with the guidance of the 8 principles of quality management, and work out the education quality policy by focusing on students, parents and society and identifying their need and expectation; 3.the high PE academy should not only realize its essential difference from enterprises, but take the national situation into consideration; it should not only draw the experience from the enterprises and education fields at home and abroad, but emphasize innovation and respect for the education regularities, management laws and its own reality for the sake of establishing an education quality management system with its own characteristics.更多还原