Urban public service is an overall concept of spiritual service, institutional service and concrete service. The urban government provides 'the generalized urban resident' with the scarce service resources so as to fulfill the resident's need of survivorship and development. The Five Functions of urban administration are Guidance, Norm, Governance, Service and Operation. Among them the function of service is the most powerful one by influencing the both of depth and scope. It is also the most impo...
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