【摘要】 提出基于用户满意度的图书馆电子资源质量评价模型,并利用该模型设计问卷对中山大学图书馆用户进行了满意度调查;在运用相关分析与回归分析方法研究模型中4个自变量与用户价值感和用户满意度之间的相关性及影响程度的基础上,对模型进行了修正,并运用象限分析法,为中山大学图书馆改进电子资源建设提供了参考性建议。更多还原

【Abstract】 The study proposes a user satisfaction-based model which is applied to test the users’ satisfaction of Sun Yat-sen University Library electronic resources.The model is modified after using correlate analysis and regression analysis to estimate whether the four determinants have relevance and impacts on user value and user satisfaction.The recommendations are given to improve the electronic collection development of Sun Yat-sen University Library based on four-quadrant analysis.更多还原