【摘要】 目的加强处方的规范化管理,提高处方质量。方法引入6σ管理方法,通过分步实施6σ(定义-测量-分析-改进-控制)步骤,实现对门诊处方的质量管控。结果改善项目前、后的处方缺陷率分别为18.75%、5.78%(P<0.001)。结论应用6σ管理,可使医院管理科学化、精细化,从而促进医院药事管理水平的提高。更多还原

【Abstract】 OBJECTIVE: To enhance the standardization of prescription administration and to improve the prescription quality. METHODS: The administration method 6σ was introduced. The five steps of defining, measuring, analyzing, improving and controlling (DMAIC) in 6σ method were implemented step by step to realize the quality control on the prescriptions in outpatient service . RESULTS: The defective rates of prescriptions before and after the introduction of this method were18.75% and 5.78%, respectively(P<0.001).CONCLUSION: The introduction of 6σ method can facilitate more scientific and refined hospital administration, thus promote the level of hospital pharmaceutical administration.更多还原