【摘要】 知识管理受到来自各领域学者和企业实践者的关注,知识管理过程的测量问题日显突出。本研究对知识管理过程进行详细分类和界定,提出一套针对知识的创造、组织、转移和应用四个基本过程的测量工具。经预测试、先导测试以及问卷调查等方式对该工具进行精炼,并实证检验了该量表的可靠性和有效性,最终确定的测量工具包括12个维度,共47个问题。最后对研究结论和意义作了解释。更多还原

【Abstract】 An increasing number of attentions to knowledge management are paid by practitioner and scholars.It is becoming important how to measure knowledge management processes.Based on the classification of knowledge management processes,an instrument to measure knowledge creation,organization,transfer,and application is developed.Pretest,pilot test,and survey are implemented to purify the items.Reliability and validity of the instrument are tested empirically.Four dimensions consisted of 47 items are included in the final instrument.The theoretical and practical implications of this study are discussed.更多还原