【摘要】 六西格玛管理方法不仅能够显著提高医院的质量管理水平和顾客满意度,而且能够有效地推动医院文化变革,使之适应现代医院发展的需求。文章首先分析医院文化建设中存在的问题,然后介绍六西格玛模式的内涵,最后探讨六西格玛应用于医院文化建设中的科学性、可行性和价值。更多还原

【Abstract】 Six Sigma management not only can improve the quality level of hospital and customer satisfaction great- ly,and also pull hospital’s culture rebuilding effectively adapted to the request of the development of modem hospi- tal.Firstly,the article analyzed the problems which exist in hospital culture construction,secondly introduced the connotation of Six Sigma and discussed the correctness,feasibility and value of Six Sigma application in hospital cul- ture rebuilding at last.更多还原